Technical Support
Technical Support

 1. How to create an Apple ID / iTune account?

  • For creating an Apple ID / iTune account, please refer to the information in Apple website.

2. How to update iPhone?

  • For updating your iPhone, please refer to the information in Apple website.

3. How to back up and restore your iPhone device with iCloud or iTunes?

  • For backing up and restoring your iPhone device with iCloud or iTunes, please refer to the information in Apple website.

4. How to transfer or sync message, content and photos to your computer?

  • For transferring or syncing message, content and photos to your computer, please refer to the information in Apple website.

5. How to update the carrier setting?

  • For updating the carrier setting, please refer to the information in Apple website.

6. Can iPhone support 1-Card-Multi-Number Service?

  • Yes, 1-Card-Multi-Number Service customer can use iPhone for the service.

7. Can I use iPhone’s Personal Hotspot for tethering?

  • It will depend on the terms & conditions of your service plan. For further enquiry, please contact our 24-hour Customer Service Hotline 2945 8888.
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