Data Transfer Service
Data Transfer Service

Customers can enjoy our free Data Transfer Service at designated CMHK shops.


Terms and Conditions
  • This service is available only at the Mongkok Customer Centre, Central shop, and Shatin shop.
  • This service is applicable to customers who purchased handsets at CMHK shops within 90 days (the first & last day included), until further notice. Customers are required to submit “Data Transfer Service” application form in advance, and should collect all the devices within 90 days upon presentation of receipt. Otherwise, all the devices will be forfeited and CMHK reserves the right to deal with the devices without prior notice. CMHK cannot guarantee and is not responsible for any loss of content, which may occur at any stage during the Data Transfer Service. The success of content transfer may vary between models and is subject to the respective model and operation systems. Also it is possible that any consequential damages or loss of content may arise from the process of data transferring. The content of Whatsapp is only transferrable between Android operation systems. And this service is applicable to CMHK postpaid and prepaid customers only. CMHK reserves the right to amend the terms and conditions of “Data Transfer Service” without prior notice.