CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions
CMHK Online Shop “11.11 Mega Sale” (“this Promotion”) Terms and Conditions

  1. This Promotion commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Promotion Period”).
  2. All offers available in this Promotion are only applicable to online subscription through China Mobile Hong Kong Co., Ltd (“CMHK”) Online Shop and shall be bound by relevant terms and conditions.
  3. New or existing customers are required to visit designated CMHK stores to complete the service plan subscription/upgrade process within fourteen (14) days after placing orders.
  4. Ordered products will be delivered to designated CMHK stores within three (3) working days after purchase. SMS notifications will be sent via SMS when the item is ready for the pickup. SMS notifications will not be sent to prepaid card customers and service plan subscribers.
  5. Customers are required to collect ordered products within fourteen (14) days after purchase. Late collection will not be considered.
  6. All products/gifts in this Promotion are available on a first-come-first-served basis and while stocks last.
  7. All offers in this Promotion, unless otherwise specified, cannot be used in conjunction with other offers.
  8. All gifts and offers in this Promotion cannot be returned or exchanged for cash, and is non-replaceable, non-refundable, non-transferrable and non-resalable. For any enquires or complaints relating to the gifts, please contact corresponding suppliers, CMHK will not assume any liability arising therefrom or in connection therewith.
  9. CMHK shall keep all personal information confidential at all times and shall destroy any personal data it may hold in accordance with its internal policy. Personal data will only be retained for as long as CMHK needs it unless the personal data is also retained to satisfy any applicable statutory or contractual obligations or for the purpose of investigation, detection and prosecution of crime. All requests for access to or correction of personal information, regarding policies and practices and types of personal information held should be addressed to: China Mobile Hong Kong Company Limited, Level 20, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong, Attention to: Data Protection Officer, or dial CMHK Un-subscription Commercial Electronic Messages Registration Hotline 6226 4926 or 24-hour Customer Care Hotline 2945 8888.
  10. CMHK reserves the right to modify or terminate this Promotion, amend the above terms and conditions at any time without prior notice.
  11. Participant in this Promotion is deemed to have read and agreed these terms and conditions.
  12. In case of dispute, CMHK reserves the right to make final decision.

 

CMHK Online Shop “Double 11 Mega Sale” Service Plan Subscription Offer for New Customers (this “Offer”) Terms and Conditions

  1. This Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Promotion Period”).
  2. This Offer is only applicable to new customers with eligibility to subscribe designated service plan(s) (“Eligible Customer”).
  3. Eligible Customer is required to subscribe designated service plan for 12/24 months with prepayment amount (including the first month’s monthly fee and the Administration Fee of HK$18 per month) via China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop and shall collect the ordered product(s) at designated CMHK shop and/or complete the relevant service subscription procedure(s) as required by CMHK within 14 days (unless otherwise specified by CMHK with a specific time limit) after the completion of relevant ordering process at the CMHK Online Shop.
  4. Customers who subscribe to designated service plans can enjoy and receive designated amounts of supermarket coupons. Supermarket coupons will be given to customers upon completion of service subscription.
    Designated Service Plan Amounts of Supermarket Coupons Entitled Contract Period
    4.5G Full Speed Local Service Plan 6GB $300 24 months
    4.5G Full Speed Local Service Plan 8GB
    (Limited for Online Shop Only)
    $300 12 months
    4.5G Full Speed Local Service Plan 8GB
    (Limited for Online Shop Only)
    $500 24 months
    4.5G Full Speed Local Service Plan 12GB $600 24 months
    4.5G Full Speed Local Service Plan 20GB $1,200 24 months
    4.5G Full Speed Local Service Plan 50GB $2,600 24 months
    4.5G Full Speed Local Data Service Plan 6GB $300 24 months
    4.5G Full Speed Local Data Service Plan 12GB $600 24 months
    4.5G Full Speed Local Data Service Plan 20GB $1,100 24 months
    4.5G Full Speed Local Data Service Plan 50GB $2,500 24 months
  5. If customers terminate the designated service plan(s) or switch to non-designated service plans during the Promotion Period, all gifts and offers received will be forfeited by CMHK without compensation.
  6. To enjoy the monthly $18 MTR, Tunnels, Mobile Services License & Administration Fees waiver, customers who have registered and applied for the Corporate account offer via CMHK Online Shop shall visit CMHK stores to provide supporting documents required (including a Business Registration Certificate, valid and updated address proof) and present their original HKID cards, and are required to sign their service contract(s) with the company chop at the CMHK stores within 14 days upon successful online subscription (this monthly $18 MTR, Tunnels, Mobile Services License & Administration Fees waiver is not applicable to existing corporate customer with remaining contract). Please contact CMHK Corporate Account Manager at 9204 7777 for details.
  7. This Offer cannot be used in conjunction with other offers.
  8. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  9. Upon subscribing the above service, Customer shall be deemed to have read and agreed these terms and conditions and CMHK Online Shop "Double 11 Mega Sale" Terms and Conditions (please visit here).
  10. In case of any dispute, CMHK reserves the right to make the final decision.

 

CMHK Online Shop " Double 11 Mega Sale " Service Plan Upgrade Offer for Existing Customer (this “Offer”) Terms and Conditions

  1. This Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Promotion Period”).
  2. This Offer is only applicable to existing customers who subscribe to the following service plans (“Eligible Customer”):
  3. Service Plans
    1) "Lite Mover" 4G Service Plan
    2) “21 Mover” 3G Service Plan
    3) 4G Basic Data Service Plan
  4. Eligible Customer is required to register this Offer via the China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop "Double 11 Mega Sale" web page.
  5. Eligible Customer is required to upgrade to 4.5G Full Speed Local Service Plan 8GB for 24 months in order to enjoy, i) first 2 months monthly fee waiver; and ii) $18 MTR, Tunnels, Mobile Services License & Administration monthly fee waiver within the contract period.
  6. If customers terminate the service contract subscribed under this Offer or switch to any non-designated service plan during the Promotion Period, all offers received will be forfeited by CMHK without compensation.
  7. This Offer cannot be used in conjunction with other offers.
  8. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  9. Upon subscribing to this Offer, Customer shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit here).
  10. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop "Double 11 Mega Sale" KKBOX Music Service Terms and Conditions (this “Offer”)

  1. This Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Offer Period”).
  2. The Offer is only applicable to customers who subscribe to Tertiary Student 4.5G Full Speed Local Service Plan for 24 months (“Eligible Customers”).
  3. By subscribing to this Offer, Eligible Customers shall be deemed to have read and agreed to the terms and conditions herein contained as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit here).
  4. Upon successful subscription of the Tertiary Student 4.5G Full Speed Local Service Plan for 24 months, KKBOX Music Service 12-months Contract together with this Offer shall be effective from the next bill month. Eligible Customers are required to login to http://kkbox.fm/l3th6d to complete the KKBOX account activation procedures (for Sign Up / Login) in order to enjoy this Offer.
  5. This offer could not be used in conjunction with any other offers.
  6. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  7. CMHK reserves the right of final decision in case of any dispute.

 

CMHK Online Shop “Double 11 Mega Sale” 4.5G Full Speed Local Bonus Data Usage Offer (this “Offer”) Terms and Conditions

  1. This Offer commences from 11 November 2017 10:00 to 17 November 2017 23:59 (Hong Kong time) (“Offer Period”).
  2. Only applicable to existing customers (excluding customers of Member cards or supplementary cards) subscribing to designated service plans which include 4.5G Full Speed Local Service Plan, 4.5G Full Speed Share Service Plan and Tertiary Student 4.5G Full Speed Local Service Plan (“Eligible Customer”).
  3. Eligible Customer is entitled to purchase one of the following Bonus Data Usage Offer at a discounted price during the Offer Period:
  4. 4.5G Full Speed Local Bonus Data Usage Special Price Offer Validity Period
    12GB (2GB/month) $100 January – June, 2018
    24GB (2GB/month) $200 January – December, 2018
  5. Each Eligible Customer will be entitled to this Offer once only.
  6. 4.5G local data service is provided under CMHK 4.5G network. In those Hong Kong areas where the 4.5G networks are not available, CMHK will provide the service under 4G/3G/2G network. The use of designated handset model(s) or device(s) are required for using 4.5G network service, please click here to check devices supporting 4.5G. Actual network service will be subject to and affected by the service locations, network circumstance, network coverage, hardware, software and other factors. For details, please click here.
  7. The purchase price for this Offer will be charged to the Eligible Customer and reflected on the January 2018 monthly bill.
  8. This Offer is available according to each Eligible Customer’s respective bill cut-off date. Eligible Customer are required to log in to the CMHK App (CMHK App > Service > My Bill) or CMHK website (Home > Online Service > Manage Account > My Account > Account Overview) to view the bill cut-off date.
  9. Any remaining data of this Offer cannot be carried forward, or be sold in 2cm exchange platform.
  10. Under no circumstances will refunds be granted.
  11. Data service experience may be affected due to Internet traffic conditions, local conditions, hardware, software and/or other conditions which may arise.
  12. As to the mobile data usage incurred in the current month, the records of CMHK shall prevail.
  13. CMHK reserves the right to terminate this Offer, amend these terms and conditions at any time without prior notice.
  14. By purchasing this Offer, Eligible Customer is deemed to have read and agreed to these terms and conditions.
  15. In case of any dispute, CMHK reserves the right to make final decision.

 

CMHK Online Shop "Double 11 Mega Sale" Home Broadband Service Offer Terms and Conditions

  1. Commencing from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59, customers who register to any China Mobile Hong Kong Home Broadband service plans via the China Mobile Hong Kong Co., Ltd. (“CMHK”) online subscription channel and activate successfully on or before 16 December 2017 can enjoy $300 supermarket coupon for free.
  2. The $300 supermarket coupon will be dispatched by local post to the installation address provided by the customer.
  3. Any unsuccessful delivery of said supermarket coupon due to delivery loss, delay, damage or stolen under any circumstances beyond the control of CMHK and/or any omission, discrepancy or incorrectness of personal information provided by the customer, CMHK will not assume any liability arising therefrom or in connection therewith. Customers are not entitled to request any form of compensation.

 

CMHK Online Shop "Double 11 Mega Sale" Enjoy $50 Supermarket Coupon with purchase over $500 Prepaid SIM Card/ Refill Voucher (this “Offer”) Terms and Conditions:

  1. This Offer commences from 11 November 2017 10:00 to 17 November 2017 23:59 (Hong Kong time) (“Offer Period”). During the Offer Period, customers can enjoy a $50 Supermarket Coupon for free upon purchase of prepaid SIM card or refill voucher with value over $500 or above via China Mobile Hong Kong Company Limited (“CMHK”) online shop.
  2. Each transaction is entitled to enjoy this Offer once only.
  3. The free $50 Supermarket Coupon is available while stocks last.
  4. This Offer is only applicable to CMHK online shop.
  5. Upon purchase, customers can either choose “Pickup in Outlet” and the $50 Supermarket Coupon can be redeemed upon pickup of the purchased products at CMHK shops or service center; OR customers can choose “Delivery” as shipping method and the $50 Supermarket Coupon together with the purchased products will be delivered to the designated delivery address provided by the customer by post. Customers are required to ensure the delivery address is correct. The $50 Supermarket coupon and the purchased items cannot be replaced or refunded due to any delivery loss, delay, damage or stolen under any circumstances beyond the control of CMHK. Any unsuccessful delivery of the $50 Supermarket coupon and the purchased items due to any omission, discrepancy or incorrectness of personal information provided by the customer, CMHK will not assume any liability arising therefrom or in connection therewith. Customers are not entitled to request for replacement or any form of compensation.
  6. This Offer cannot be used in conjunction with any other promotional offers.
  7. This Offer cannot be exchanged for cash or other merchandise and is non-refundable.
  8. This Offer is not applicable to any SIM Card refills via CMHK website or designated mobile application.
  9. Upon purchasing the products under this Offer, customers shall be deemed to have read, accepted and agreed to be bound by the terms and conditions herein contained as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit here)
  10. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop "Double 11 Mega Sale" Limited Handset and Limited Tablet Terms and Conditions:

  1. This offer commences from Hong Kong time 11 Nov 2017 00:00 to 17 Nov 2017 23:59 (“Offer Period”).
  2. The designated products offered under this offer are available while stock lasts within the offer period. For each product, each customer is entitled to purchase one piece only.
  3. Customers are required to allow CMHK shop staff to unseal the handset packing & activate the same in order to complete the transaction. No return is allowed upon activation.
  4. Customers must understand and agree to the terms and conditions of each particular product offered before order placement.
  5. Customers may choose delivery service or collect the ordered product at the designated CMHK shop within 14 days after order placement (as the case may be)。
  6. CMHK employees will not be eligible to enjoy this offer。
  7. Upon order placement, customers shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).

 

CMHK Online Shop "Double 11 Mega Sale" Handset and Tablet Discount Terms and Conditions:

  1. This offer commences from Hong Kong time 11 Nov 2017 00:00 to 17 Nov 2017 23:59 (“Offer Period”).
  2. Customers are required to allow CMHK shop staff to unseal the iPhone, iPad or Samsung designated handset packing & activate the same in order to complete the transaction. No return is allowed upon activation.
  3. Customers must understand and agree to the terms and conditions of each particular product offered before order placement.
  4. Customers may choose delivery service or collect the ordered product at the designated CMHK shop within 14 days after order placement (as the case may be)。
  5. CMHK employees will not be eligible to enjoy this offer。
  6. Upon order placement, customers shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).

 

CMHK Online Shop "Double 11 Mega Sale" Limited Accessories Terms and Conditions:

  1. This offer commences from Hong Kong time 11 Nov 2017 00:00 to 17 Nov 2017 23:59 (“Offer Period”).
  2. The designated products offered under this offer are available while stock lasts within the offer period. For each product, each customer is entitled to purchase one piece only.
  3. Customers must understand and agree to the terms and conditions of each particular product offered before order placement.
  4. Customers may choose delivery service or collect the ordered product at the designated CMHK shop within 14 days after order placement (as the case may be)。
  5. CMHK employees will not be eligible to enjoy this offer。
  6. Upon order placement, customers shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).

 

CMHK Online Shop "Double 11 Mega Sale" U eye Home Camera (Standard) Terms and Conditions (this “Offer”)

  1. This Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Offer Period”).
  2. The designated products  offered  under this Offer are available only while stock lasts  within the Offer Period. For each product, each customer is entitled to purchase  one piece only.
  3. Customers are required to understand and agree to the terms and conditions of each particular product offered before order placement.
  4. Customers may choose delivery service or collect the ordered product  at the designated CMHK shop within 14 days after order placement (as the case may be).
  5. CMHK employees will not be eligible to enjoy this Offer.
  6. Upon order placement, customers shall be deemed to have read and agreed to the terms and conditions herein contained as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).
  7. For the abovementioned product information, such as all functions, features, specifications, please refer to the respective product manual specific information attached to the product and such information shall prevail.
  8. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  9. CMHK reserves the right of final decision in case of any dispute.

 

CMHK Online Shop "Double 11 Mega Sale" Lite Guardian Kids Smart Tracker Watch Package Terms and Conditions (this “Offer”)

  1. This Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Offer Period”).
  2. CMHK employees will not be eligible to participate in this Offer.
  3. $100 supermarket coupons are available subject to stock availability and on first-come-first-serve basis.
  4. Upon subscription of this Offer, customers shall be deemed to have read and agreed to the terms and conditions contained herein as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).
  5. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  6. CMHK reserves the right of final decision in case of any dispute.
 

CMHK Online Shop "Double 11 Mega Sale" MyVideoPass Data Sim Offer (this “Offer”) Terms and Conditions

  1. The Promotional Period of this Offer commences from Hong Kong time 11 November 2017 00:00 to 17 November 2017 23:59 (“Promotional Period”).
  2. This Offer is only applicable to new customers who subscribe to MyVideoPass Data Sim (“Eligible Customer”).
  3. Customers must understand and agree to the terms and conditions of each particular product offered before order placement.
  4. Eligible Customer is required to subscribe to MyVideoPass Data Sim for 24 months via China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop. 
  5. Upon subscription of this Offer, customers shall be deemed to have read and agreed to the terms and conditions contained herein as well as the CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).
  6. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  7. This Offer cannot be used in conjunction with other offers.
  8. CMHK reserves the right of final decision in case of any dispute.
 

CMHK Online Shop "Double 11 Mega Sale" China Voice Roaming Value-added Service (this “Offer”) Terms and Conditions

  1. This Service commences from Hong Kong time 11 November 2017 10:00 to 17 November 2017 23:59 (“Promotion Period”).
  2. This Service is applicable to existing China Mobile Hong Kong Co., Ltd. (“CMHK”) customers only, excluding Supreme series service plan customers and China 1-card-multi-number customers.
  3. Monthly subscription fee of HK$18 will be charged for this Service. If customer has used this Service for less than a month, customer will be charged for a full month's subscription fee on the monthly bill.
  4. There is no fixed term contract for this Service. However, unless a notice to terminate this Service is served by the customer, this Service will continue to be provided to the customer after the bill month and such service will be charged on the same rate of this Service. 
  5. CMHK reserves the right to modify or terminate this Service, amend these terms and conditions at any time without prior notice.
  6. By subscribing to the above service, Customer shall be deemed to have read and agreed to these terms and conditions as well as CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).
  7. Apart from these terms and conditions, customers further agree to be bound by the relevant terms and conditions of the China Voice Roaming Value-added Service. For details, please visit here
  8. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop "Double 11 Mega Sale" Multi-day Data Roaming Pass Discount (this “Offer”) Terms and Conditions

  1. This Offer commences from Hong Kong time 11 November 2017 10:00 to 17 November 2017 23:59 (“Promotion Period”).
  2. This Offer is only applicable to customers who register the Multi-day Data Roaming Pass through CMHK Online Shop during the Promotion Period.
  3. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  4. By subscribing to the above service, Customer shall be deemed to have read and agreed to these terms and conditions as well as CMHK Online Shop “Double 11 Mega Sale” Terms and Conditions (please visit https://1cm.hk.chinamobile.com/1111/).
  5. Apart from these terms and conditions, customers further agree to be bound by the relevant terms and conditions of the Multi-day Data Roaming Pass. For details, please visit here.
  6. In case of any dispute, CMHK reserves the right of final decision.
 

CMHK Online Shop x ZALORA "Double 11 Mega Sale" 18% Discount Offer Terms and Conditions:

  1. Promotion ends on 31/12/2017
  2. Valid for a minimum spending of HK$400
  3. The Promo Code (CMHK1111) may not be used in conjunction with any other Promo Code.
  4. The Promo Code can be used on www.zalora.com.hk only and must be entered upon checkout to be effective
  5. The Promo Code does not apply for certain excluded brands as set out at www.zalora.com.hk/faq-non-sale/
  6. The Terms of Service set out at www.zalora.com.hk/terms-of-service/ shall apply to all uses of the Promo Code
  7. ZALORA reserves the right to amend these terms and condition or to cancel the Promo Code at any time
 

 

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