CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions
CMHK Online Shop “2018 eShop Mega Sale” Campaign (“Campaign”) Terms and Conditions
  1. This Campaign commences from Hong Kong time 18 January 2018 10:00 to 25 January 2018 20:18 (“Campaign Period”).
  2. All offers available in this Campaign are only applicable to online subscription through China Mobile Hong Kong Co., Ltd (“CMHK”) Online Shop (“Online Shop“) and shall be bound by all relevant terms and conditions.
  3. CMHK Online Shop only accepts payment made by using designated credit cards, namely Visa, MasterCard, UnionPay Online Pay (UnionPay Credit/Debit Card), and Alipay. By placing an order using one of these payment methods, customers shall be deemed to confirm that the Credit/Debit card(s) or Alipay account used is legally owned by himself/herself or that has been duly authorized by the legitimate owner to use it.
  4. Part of the offers in this Campaign are only applicable to existing customers who subscribe to designated service plan. To enjoy the relevant offers, customers are required to log in via CMHK website with their mobile number account(s) for identity verification.
  5. Ordered handset and accessory products will usually be delivered to designated CMHK stores around three (3) working days after a successful purchase. SMS notifications will be sent when the item is ready for pickup.. Home delivery service may also be available for part of the products. Actual delivery time may vary on circumstances.
  6. Customers who order prepaid card or service plan products may proceed to designated CMHK stores directly for pickup or complete the service subscription procedure. No SMS notifications will be given in advance. Home delivery service may also be available for part of the products.
  7. Customers shall collect the ordered product(s) at designated CMHK shop and / or complete the relevant service subscription procedure(s) as required by CMHK within 14 days (unless otherwise specified by CMHK with a specific time limit) after completion of relevant ordering process at the CMHK Online Shop, failing which, CMHK is entitled (but not obliged) to cancel the order upon notice and will no longer guarantee the provision of the ordered product(s) or services. If any customer fails to collect the ordered products(s) at designated CMHK shop and / or fails to complete the relevant service subscription procedure(s) as required by CMHK within 28 days after completion and payment of relevant ordering process at the CMHK Online Shop, the customer shall be deemed to have forfeited the ordered product(s)and/or services (the “Said Items”), and CMHK has absolute discretion to dispose the Said Items in any manner it thinks fit without incurring any liability to the customer for any obligations, refund, loss and/or damages.
  8. All products/gifts offered under this Campaign are available while stocks last and on a first-come-first-served basis within the Campaign Period.
  9. All offers in this Campaign, unless otherwise specified, cannot be used in conjunction with any other offers. Each offer is subject to relevant terms and conditions, please visit CMHK official website for details. (https://1cm.hk.chinamobile.com/118/)
  10. All gifts and offers in this Campaign cannot be returned or exchanged for cash, and are non-replaceable, non-refundable, non-transferrable and non-resalable. For any enquires or complaints relating to the gifts, please contact the corresponding suppliers directly, and CMHK shall not be responsible and shall not assume any liability arising therefrom or in connection therewith.
  11. CMHK shall keep all personal information confidential at all times and shall destroy any personal data it may hold in accordance with its internal policy. Personal data will only be retained for as long as CMHK needs it unless the personal data is also retained to satisfy any applicable statutory or contractual obligations or for the purpose of investigation, detection and prosecution of crime. All requests for access to or correction of personal information, regarding policies and practices and types of personal information held should be addressed to: China Mobile Hong Kong Company Limited, Level 20, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong, Attention to: Data Protection Officer, or dial CMHK Un-subscription Commercial Electronic Messages Registration Hotline 6226 4926 or 24-hour Customer Care Hotline 2945 8888.
  12. CMHK reserves the right to modify or terminate this Campaign, amend the above terms and conditions at any time without prior notice.
  13. If customers terminate the relevant service contract or switch to any non-designated service plan during the Campaign Period, all entitlements and offers received shall be forfeited by CMHK without any obligation or compensation incurred.
  14. Participants of this Campaign are deemed to have read and agreed to these terms and conditions.
  15. In case of dispute, CMHK reserves the right to make final decision.
  16. For any discrepancies between the Chinese and English version of these terms and conditions, the Chinese version shall prevail.

 

CMHK Online Shop " 2018 eShop Mega Sale " Limited Handset and Limited Accessory Discount Offer Terms and Conditions (this “Offer”):

  1. This offer commences from Hong Kong time 18 Jan 2018 10:00 to 25 Jan 2018 20:18 (“Offer Period”).
  2. Selected products offered under this Offer are available while stock lasts within the Offer Period. For each product, each customer is entitled to purchase one piece only.
  3. Customers are required to allow CMHK shop staff to unseal the handset/tablet packing & activate the same in order to complete the transaction. No return is allowed upon activation.
  4. Customers are required to understand and agree to the terms and conditions of each particular product offered before order placement.
  5. Customers may choose delivery service or collect the ordered product at designated CMHK shop within 14 days after order placement (as the case may be).
  6. CMHK employees will not be eligible to enjoy this Offer。
  7. Upon order placement, customers shall be deemed to have read and agreed to the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).

 

CMHK Online Shop “2018 eShop Mega Sale” Enjoy $49 4G/3G Big Bay Area 3-day Prepaid SIM Card with limited quantity 700pcs (this “Offer”) Terms and Conditions:

  1. This Offer commences from 18 Jan 2018 10:00 to 25 Jan 2018 20:18 (Hong Kong time) (“Offer Period”). During the Offer Period, customers can enjoy $49 4G/3G Big Bay Area 3-day Prepaid SIM Card with limited quantity 700pcs via China Mobile Hong Kong Company Limited (“CMHK”) online shop.
  2. Each customer in each transaction is entitled to enjoy this Offer once only, and only pickup in outlet.
  3. Limited quantity of designated Prepaid SIM card is available while stocks last.
  4. This Offer is only applicable to CMHK online shop.
  5. This Offer cannot be used in conjunction with any other promotional offers.
  6. This Offer cannot be exchanged for cash or other merchandise and is non-refundable.
  7. Upon purchasing the products under this Offer, customers shall be deemed to have read, accepted and agreed to be bound by the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).
  8. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop " 2018 eShop Mega Sale " Home Broadband Service Offer Terms and Conditions:

Commencing from Hong Kong time 18 January 2018 10:00 to 25 January 2018 20:18, customers who register to any China Mobile Hong Kong Home Broadband service plans via the China Mobile Hong Kong Co., Ltd. (“CMHK”) online subscription channel and activate successfully on or before 28 February 2018 can enjoy $300 supermarket coupon for free and $20 monthly fee waiver (24-month contract). The $300 supermarket coupon will be dispatched by local post to the installation address provided by the customer on or before 31 March 2018. Any unsuccessful delivery of said supermarket coupon due to delivery loss, delay, damage or stolen under any circumstances beyond the control of CMHK and/or any omission, discrepancy or incorrectness of personal information provided by the customer, CMHK will not assume any liability arising therefrom or in connection therewith. Customers are not entitled to request any form of compensation.

 

CMHK Online Shop “2018 eShop Mega Sale”(“The Campaign”) Service Plan Subscription Offer for New Customers (this “Offer”) Terms and Conditions:

  1. The Campaign commences from Hong Kong time 18 January 2018 10:00 to 25 January 2018 20:18 (“Promotion Period”).
  2. The Offer is only applicable to new customers with eligibility to subscribe designated service plan(s) (“Eligible Customer”).
  3. The Offer refers to Eligible Customer enjoying designated amounts of supermarket coupons upon a subscription to a designated service plan during Promotion Period.
  4. Designated Service Plan Contract Period Amounts of Supermarket Coupons Entitled
    Free delivery Pickup at Outlet
    4.5G Full Speed Local Service Plan
    3GB
    24 months $600 $300
    4.5G Full Speed Local Service Plan
    6GB
    24 months $600 $300
    4.5G Full Speed Local Service Plan
    8GB (Limited for Online Shop Only)
    24 months $600 $300
    4.5G Full Speed Local Service Plan
    12GB
    24 months $600 $300
    4.5G Full Speed Local Service Plan
    20GB
    (Enjoy 4 Months Monthly Fee Waiver)
    24 months $600 $300
    4.5G Full Speed Local Service Plan
    50GB
    (Enjoy 6 Months Monthly Fee Waiver)
    24 months $600 $300
    "21 Mover" 4G Service Plan 12 months $300 $200
    "21 Mover" 4G Service Plan 24 months $500 $300
  5. Each HKID can be entitled to the Supermarket Coupons Offer of designated service plan once.
  6. To enjoy The Offer, Eligible Customer is required to subscribe a designated service plan for designated contract period and prepay a first month monthly fee (required to pay Administration Fee of HK$18 per month) via China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop and shall collect the ordered product(s) at designated CMHK shop and/or complete the relevant service subscription procedure(s) as required by CMHK within 14 days (unless otherwise a designated product or service specified by CMHK) after the completion of relevant ordering process at the CMHK Online Shop.
  7. If customers terminate the designated service plan(s) or switch to non-designated service plans during the Promotion Period, all gifts and offers received will be forfeited by CMHK without compensation.
  8. To enjoy the monthly $18 MTR, Tunnels, Mobile Services License & Administration Fees waiver, customers who have registered and applied for the Corporate account offer via CMHK Online Shop shall visit CMHK stores to provide supporting documents required (including a Business Registration Certificate, valid and updated address proof) and present their original HKID cards, and are required to sign their service contract(s) with the company chop at the CMHK stores within 14 days upon successful online subscription ( monthly $18 MTR, Tunnels, Mobile Services License & Administration Fees waiver is not applicable to existing corporate customer with remaining contract). Please contact CMHK Corporate Account Manager at 9204 7777 for details.
  9. Unless otherwise specified, the Offer cannot be used in conjunction with other offers.
  10. This Offer cannot be exchanged for cash, other offers or other merchandise and is non-refundable.
  11. CMHK reserves the right to modify or terminate the Offer, amend these or any terms and conditions at any time without prior notice.
  12. Upon subscribing the above service, Customer shall be deemed to have read and agreed these terms and conditions, Points to Note before Online Purchase and CMHK Online Shop " 2018 eShop Mega Sale " Terms and Conditions (please visit here).
  13. In case of any dispute, CMHK reserves the right to make the final decision.

 

CMHK Online Shop " 2018 eShop Mega Sale " Service Plan Upgrade Offer for Existing Customer (this “Offer”) Terms and Conditions:

  1. This Offer commences from Hong Kong time 18 January 2018 10:00 to 25 January 2018 20:18 (“Promotion Period”).
  2. This Offer is only applicable to existing customers who subscribe to the following service plans (“Eligible Customer”): 
  3. Service Plans
    1) "Lite Mover" 4G Service Plan
    2) “21 Mover” 4G Service Plan
    3) “Voice Only” Service Plan

  4. Eligible Customer is required to register this Offer via the China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop "2018 eShop Mega Sale" web page.
  5. Eligible Customer is required to upgrade to 4.5G Full Speed Local Service Plan 6GB/8GB/12GB/20GB/50GB for 24–month contract in order to enjoy $500/$700/$800/$1,400/$2,800 supermarket coupon respectively.
  6. If customers terminate the service contract subscribed under this Offer or switch to any non-designated service plan during the Promotion Period, all offers received will be forfeited by CMHK without compensation.
  7. This Offer cannot be redeemed for cash under all circumstances.
  8. This Offer cannot be used in conjunction with other offers.
  9. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  10. Upon subscribing to this Offer, Customer shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here). 
  11. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop “2018 eShop Mega Sale” Get extra 5% refill bonus by refilling via CMHK Web/ MyLink Application (this “Offer”) Terms and Conditions:

  1. This Offer commences from 18 January 2018 10:00 to 25 January 2018 20:18 (Hong Kong time) (“Offer Period”). During the Offer Period, customers can get extra 5% refill bonus by refilling prepaid SIM card via CMHK Web or MyLink.
  2. This offer is applicable only to existing Prepaid SIM Cards customers of China Mobile Hong Kong Company Limited (“CMHK”) (“Eligible Customers”), excluding customers of Kabayan, Rekanan, Teman, My Friend Prepaid SIM Card and MySim mobile service.
  3. All refill bonus awarded (“this Offers”) cannot be exchanged for cash or other products or services and is non-refundable.
  4. This Offer is not applicable to refill the prepaid SIM card by refill voucher
  5. Minimum refill value is $50 and maximum refill value is $1000 per transaction.
  6. Designated Online Refill Methods refill limit for each prepaid number is $3,000/month.
  7. Upon refilling prepaid SIM card under this Offer, customers shall be deemed to have read, accepted and agreed to be bound by the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).
  8. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop “2018 eShop Mega Sale” Enjoy 5% discount on local prepaid refill voucher (this “Offer”) Terms and Conditions:

  1. This Offer commences from 18 January 2018 10:00 to 25 January 2018 20:18 (Hong Kong time) (“Offer Period”). During the Offer Period, customers can enjoy 5% discount on local prepaid refill voucher of single pcs, twin pack & 20 pcs pack via China Mobile Hong Kong Company Limited (“CMHK”) online shop.
  2. This Offer is not applicable to Kabayan and Rekanan refill voucher
  3. This Offer is only applicable to CMHK online shop.
  4. Upon purchase, customers can either choose “Pickup in Outlet”, the purchased products will be redeemed at CMHK shops or service center; OR customers can choose “Delivery” as shipping method, the purchased products will be delivered to the designated delivery address provided by the customer by post. Customers are required to ensure the delivery address is correct. The purchased items cannot be replaced or refunded due to any delivery loss, delay, damage or stolen under any circumstances beyond the control of CMHK. Any unsuccessful delivery of the purchased items due to any omission, discrepancy or incorrectness of personal information provided by the customer, CMHK will not assume any liability arising therefrom or in connection therewith. Customers are not entitled to request for replacement or any form of compensation.
  5. This Offer cannot be used in conjunction with any other promotional offers.
  6. This Offer cannot be exchanged for cash or other merchandise and is non-refundable.
  7. This Offer is not applicable to any SIM Card refills via CMHK website or designated mobile application.
  8. Upon purchasing the products under this Offer, customers shall be deemed to have read, accepted and agreed to be bound by the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).
  9. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop " 2018 eShop Mega Sale " Handset and Accessory Discount Offer Terms and Conditions (this “Offer”):

  1. This Offer commences from Hong Kong time 18 Jan 2018 10:00 to 25 Jan 2018 20:18 (“Offer Period”).
  2. For each discount product, each customer is entitled to purchase one piece only. Customers are required to allow CMHK shop staff to unseal the handset/tablet packing & activate the same in order to complete the transaction. No return is allowed upon activation.
  3. Customers are required to understand and agree to the terms and conditions of each particular product offered before order placement.
  4. Customers may choose delivery service or collect the ordered product at designated CMHK shop within 14 days after order placement (as the case may be).
  5. CMHK employees will not be eligible to enjoy this Offer.
  6. Upon order placement, customers shall be deemed to have read and agreed to the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).

 

CMHK Online Shop “2018 eShop Mega Sale” Enjoy 25% discount on Designated Prepaid card products (this “Offer”) Terms and Conditions:

  1. This Offer commences from 18 January 2018 10:00 to 25 January 2018 20:18 (Hong Kong time) (“Offer Period”). During the Offer Period, customers can enjoy 25% discount on designated Prepaid products via China Mobile Hong Kong Company Limited (“CMHK”) online shop.
  2. Each transaction is entitled to enjoy this Offer once only.
  3. This Offer is only applicable to CMHK online shop.
  4. This Offer cannot be used in conjunction with any other promotional offers.
  5. This Offer cannot be exchanged for cash or other merchandise and is non-refundable.
  6. Upon purchasing the products under this Offer, customers shall be deemed to have read, accepted and agreed to be bound by the terms and conditions herein contained as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here).
  7. In case of any dispute, CMHK reserves the right of final decision.

 

CMHK Online Shop “2018 eShop Mega Sale" Service Plan Upgrade Offer for Existing Customer (“this Offer”) Terms and Conditions:

  1. This Offer commences from Hong Kong time 18 January 2018 10:00 to 25 January 2018 20:18 (“Promotion Period”).
  2. This Offer is only applicable to existing customers who subscribe to the following service plans (“Eligible Customer”): 
  3. Service Plans
    1) "Lite Mover" 4G Service Plan
    2) “21 Mover” 4G Service Plan
    3) “Voice Only” Service Plan

  4. Eligible Customer is required to register this Offer via the China Mobile Hong Kong Co., Ltd. (“CMHK”) Online Shop "2018 eShop Mega Sale" web page.
  5. Eligible Customer is required to upgrade to Supreme Asia/Supreme Global Service Plan 6GB/10GB for 24–month contract in order to enjoy five/ten free Plaza Premium Lounge Gift Cards respectively.
  6. If customers terminate the contract during the 24-month contract period, customers are required to pay the liquidated damage as stated on the contract to CMHK.
  7. Plaza Premium Lounge Gift Card entitled by this Offer is valid until December 31, 2019 (each Gift Card is entitled to a single use of three hours’ Plaza Premium Lounge service for a single person). This Offer cannot be redeemed for cash under all circumstances. CMHK accepts no liability for any dispute arising from the Plaza Premium Lounge Gift Card. Plaza Premium Lounge Gift Card are only available while stocks last. CMHK will within 30 days of the confirmation of such eligibility deliver the Plaza Premium Lounge Gift Card to the billing address by registered post. Customers are not allowed to request delivery to alternate address.
  8. If customers terminate the service contract subscribed under this Offer or switch to any non-designated service plan during the Promotion Period, all offers received will be forfeited by CMHK without compensation.
  9. This Offer cannot be used in conjunction with other offers.
  10. CMHK reserves the right to modify or terminate this Offer, amend these terms and conditions at any time without prior notice.
  11. Upon subscribing to this Offer, Customer shall be deemed to have read and agreed to these terms and conditions as well as the CMHK Online Shop “2018 eShop Mega Sale” Terms and Conditions (please visit here). 
  12. In case of any dispute, CMHK reserves the right of final decision.

  

CMHK Online Shop “2018 eShop Mega Sale” Supermarket coupon of Online Offer Terms and Conditions:

  1. Unless otherwise specified in particular offer terms, Supermarket Coupons for Online Offer (“Coupons”) will be distributed in the following way︰Only upon the successful transaction with completed subscription procedures, then customers will be eligible to the respective offer and entitle to the Coupons. CMHK will within 30 days of the confirmation of such eligibility deliver the Coupons to the billing address by registered post. Customers are not allowed to request delivery to alternate address.
  2. Coupons are subject to the relevant Terms and Conditions, please refer to the back of Coupons for details. Coupons cannot be exchanged for cash or other offers. CMHK accepts no liability for any dispute arising from the Coupons.
  3. Coupons are only available while stocks last. If the designated type of coupons run out, CMHK reserves the right to substitute for other type of coupons with equivalent value without prior notice.
  4. If the subscription procedures cannot be completed, all supermarket coupons for Online Offer must be returned; Otherwise customers are required to purchase the said coupons at original price. CMHK reserves all rights and shall have final discretion.

 

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