Website

Website

is an innovative concept to bring different communications services under one roof, eliminating distances and bringing people closer together. At this place, you can purchase handsets and subscribe services; manage your mobile account quickly and easily; store messages in a brand new way; update your Contacts and synchronize with your handset instantly. All your communications needs can be taken care at one single stop.

wide range of services include:

  1. Online Shop

    New customer handset & SIM, subscribe service plan, CMHK subscriber handset discount, purchase prepaid cards or pre-order handset.
    • Visit CMHK Online Shop and Get up to $200 Supermarket Coupon! Please click here for details and terms and conditions.
    • customers who subscribe "Flagship Handset Service Plan", "New Customer Handset & SIM" or register for "CMHK subscriber handset discount" via CMHK Online Shop, will get a Power Bank (10000mAh) for free. All gifts are available on a first come first served basis while stock lasts. Please click here for details and terms and conditions.
  2. Manage Mobile Account

    Enquire and pay bills, check call details, usage analysis, request change of services, etc.
  3. Online Payment

    • Designated service plan customer who first time (subscribers who have NOT paid bills via CMHK Web, APP, WeChat Pay from 1 January 2016 to 27 June 2017) settle full bill payment during the designated campaign period via CMHK App, WeChat Pay, Alipay APP - Service Counter or Octopus Online Payment Service will be offered 10GB Full-Speed 4.5G Local Data Usage extra. For offer details, please click here
    • Suspected accounts are able to re-activate within 15 minutes via Online Bill Payment.
    • +4.5G local data service is provided under CMHK 4.5G network. In those Hong Kong areas where the 4.5G networks are not available, CMHK will provide the service under 4G/3G/2G network. The use of designated handset model(s) or device(s) are required for using 4.5G network service. Actual network service will be subject to and affected by the service locations, network circumstance, network coverage, hardware, software and other factors. For 4.5G network details, please visit bit.ly/cmhknetwork.

  4. Prepaid Cards Online Refill

    • Till 30 Sep 2017, prepaid customers can enjoy 5% more refill bonus by refilling via CMHK Web and designated Mobile App and first time refill via designated Mobile App can enjoy up to $70 additional refill bonus. Please click here for details and act now! 
      * Not applicable to refill voucher activation
  5. Contacts

    Manage your contacts and phonebook.
  6. SMS/MMS

    You can send SMS/MMS on the web, check SMS records and set auto-forward function.

 

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