Handset Suppliers' Repair Centres
Handset / Accessories Repair Centre Info

The following individual handset suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • Particular handset manufacturers offer 7-day handset damage replacement service, please contact the individual suppliers in advance for details of their replacement services.
  • There is no product damage replacement service for Apple products.
Specialized Service Centres Address Business Hours Hotline
cmcc-and China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre
Rm 917-919, 9/F, Gala Place(former Park-in Commercial Centre), 56 Dundas Street, Mongkok
Monday to Sunday 10:00 - 19:00 2374 3496
Apple TELECOM SERVICE ONE LIMITED(E-booking is required: www.tsl.net.hk/iphone_maintenance.htm )

Causeway Bay Service Center
Unit B, 23/F, Kyoto Plaza,
491-499 Lockhart Road, Causeway Bay, Hong Kong

Kowloon Service Center
Unit 05-06, 12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon


Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close


2332 3020
 

2332 3020
 

WAH FUNG COMPUTER SERVICES (E-booking is required: http://www.applewf.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156

Apple Store

FESTIVAL WALK
80 Tat Chee Avenue, Kowloon Tong

 

 

INTERNATIONAL FINANCE CENTRE
IFC, 8 FINANCE STREET

 

Hysan Place
Hysan Place, 500 Hennessy Road, Causeway Bay

 

 

 

 

 

APM
418 Kwun Tong Road, Kwun Tong

 

CANTON ROAD
100 Canton Road, Tsim Sha Tsui

 

NEW TOWN PLAZA
New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 21:00
 

Monday to Thursday, Sunday 10:00 - 22:00
Friday to Saturday 10:00 - 23:00

 

Monday to Sunday 10:00 - 23:59
 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 11:00 - 22:00
 



3979 3600
 

 

3972 1500
 

 

 

3979 3100
 

 

 

 

 

3979 8900
 

 

 

3979 8800
 

 

3979 7800
 

ASUS ASUS Royal Club
Room E 19/f ,The Globe,79 Wing Hong Street, Lai Chi Kok, Kowloon,Hong Kong

Monday to Saturday 10:00-19:00
Closed on Sundays & Public Holidays

3582 4770

DCL Digital Computer Company LTD
Rua Do Mercado De Iao Hon No.206-216, Li. E, 1 Andar

Monday to Friday 10:00-18:00
Saturday 09:00-12:30
Closed on Sundays & Public Holidays

2872 3357
Blackberry Future Power
9/F, Block A, East Sun Industrial Centre,
16 Shing Yip Street, Kwun Tong, Kowloon

Monday to Friday 10:00 - 19:00

Close on Saturday, Sunday & Public Holiday

8120 8899
TSO
Unit 1205-06, 12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok

Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays

81181717
HTC

Room 02, 16th Floor, Chinachem Johnston Plaza, No. 178 -188 Johnston Road, Wan Chai, Hong Kong

(Wan Chai service center will be closed on 27-Apr-2019)

Monday to Friday 10:00 - 19:00
Saturday, Sunday & Public Holidays: Close
3077 5588

Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong

(Online Reservation is required:https://www.htc.com/hk-tc/support/customer-service.html)

Monday to Friday 10:00 - 19:00
Saturday 09:00 - 13:00
Sunday & Public Holidays: Close
LG Unit 901-4, 9/F, Chow Tai Fook Ctr,
580 A-F Nathan Rd, Mongkok
Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close
3543 7777
Samsung

Unit 1502, 15/F, Causeway Bay Plaza 1,
489 Hennessy Road, Causeway Bay

Monday to Sunday 11:00 - 20:00 2521 4888
Unit 12-15, 40/F, Office Tower, Langham Place,
8 Argyle Street, MK, Kln.
Monday to Sunday 11:00 - 20:00 3953 6783
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon.
(only for Pre-booking customer. Not able to serve walk-in customer. Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/)
Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays 8118 1138
Sony Xperia™ Care Customer Service Centre

12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon

Monday to Saturday 11:00 - 20:00
Sunday & Public Holiday Closed
8203 8863
Sony Mobile Products Collection Point

Unit B, 23/F, Kyoto Plaza,
491-499 Lockhart Road, Causeway Bay, Hong Kong
"Free Delivery Service" to return reparied products to designated areas

Monday to Saturday 11:00 - 20:00
xiaomi

Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok

Monday to Saturday 11:00 - 20:00 3001 1888
ZTE Unit 1005-06, 10/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok
Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close
2374 0199
Motorola / Lenovo / Sharp / Infocus / Alcatel / Nokia Unit 1205-06, 12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok
Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

8118 0800

8118 1717

Huawei

Huawei Service Center:

Room 01, 8/F, Hang Seng Building,
677 Nathan Road, Mongkok, Kowloon, Hong Kong

Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays)

3902 7163

Huawei Service Center:

Room 22, 18th Floor, Nan Fung Centre, 264-298, Tsuen Wan Section, Castle Peak Road, Tsuen Wan.
Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays) 3902 7163
VIVO Unit 1, 19/F, No.1 Hung To Road, Kwun Tong Hong Kong

Mon - Sun (Thur Day Off)

11:00 - 19:00

2301 0999
Sugar Room 119 -120, 1/F, Causeway Bay Shopping Centre,
Causeway Bay, Hong Kong
Mon - Fri  10:00 - 19:00
Sat 10:00 - 12:00
Sunday & Public Holidays: Close
2811 1333

 

The following individual accessories suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • There is no product damage replacement service for the below products, please contact the individual suppliers in advance for details of their repairing services.
  • Below information is subject to change without further notice. CMHK and product suppliers reserve the right to decline product replacement.
Specialized Service Centres Address Business Hours Hotline

ATTIENNO

11/F,Block C, East Sun Industrial centre, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong. Monday to Friday 11:00-13:00, 14:00-17:00; Closed on Saturday, Sunday and public holiday. 3996 8421

AKG, JBL, Harman/Kardon, Samsung (earphone)

Unit G 5/F, World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon

Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat
10:00 - 13:00
Sun & public holidays: Closed

2392 9932

2374 4923

(Samsung earphone hotline)

Beats TELECOM SERVICE ONE LIMITED(E-booking is required: www.tsl.net.hk/iphone_maintenance.htm )

Causeway Bay Service Center
Unit B, 23/F, Kyoto Plaza,
491-499 Lockhart Road, Causeway Bay, Hong Kong

Kowloon Service Center
Unit 01-03, 12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon


Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close


2332 3020
 

2332 3020
 

WAH FUNG COMPUTER SERVICES (E-booking is required: http://www.applewf.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156

Apple Store

FESTIVAL WALK
80 Tat Chee Avenue, Kowloon Tong

 

 

INTERNATIONAL FINANCE CENTRE
IFC, 8 FINANCE STREET

 

Hysan Place
Hysan Place, 500 Hennessy Road, Causeway Bay

 

 

 

 

 

APM
418 Kwun Tong Road, Kwun Tong

 

CANTON ROAD
100 Canton Road, Tsim Sha Tsui

 

NEW TOWN PLAZA
New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 21:00
 

Monday to Thursday, Sunday 10:00 - 22:00
Friday to Saturday 10:00 - 23:00

 

 

Monday to Sunday 10:00 - 23:59
 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 22:00
 



3979 3600
 

 

3972 1500
 

 

 

3979 3100
 

 

 

 

3979 8900
 

 

 

3979 8800
 

 

3979 7800
 

First Champion Technology Ltd

Office A, 29/F, YHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Kowloon
 
Mon - Fri
09:00 - 12:30
14:00 - 18:00
Sat to Sun & Public Holidays: Close
3118 4962

Case Studi / WMP AirMagic

E-huge Technology Ltd
Unit G, 18/F, Ford Glory Plaza, 37 Wing Hong Street, Kowloon, HK
Business Hours
Mon - Fri 10:30 - 17:00
Sat, Sun & public holidays: Closed
2416 6980
Amuse / Jabees / Polaroid / TranSay Winner Concept International Ltd.
Unit C6, 5/F, Block C, Hong Kong Industrial Centre,
489-491 Castle Peak Road,
Lai Chi Kok, Kowloon,
Hong Kong
Monday to Friday 10:00 - 18:00
Saturday 10:00 - 13:00
2407 1118

INNODUCTION

A1, 8/Floor, Tung Nam Factory Bldg, No.40 Ma Tau Kok Road, Kowloon,HK 0930-1800 (Mon-Fri)
0930-1300(Sat)
Sunday & Public Holidays: Close
2770 8812

iTech

807A, 8/F, Block B, Hong Kong IND Centre, 489-491 Castle Peak Road, Kowloon Mon - Sat
11:00 - 19:00
Sun & public holidays: Closed
3579 4477

Jabra

Wah Fung Computer Services Ltd.
Room 901, 26 Hung To Rd, Westin Centre, Kwun Tong

Monday to Saturday
10:00 - 19:00
Closed on Sunday & Public Holiday
2802 6909

Jawbone

Rm 1106, 11/F, Join-in Hang Sing Centre, 2-16 Kwai Fung Crescent, Kwai Chung, NT.

Mon - Fri
9:00 - 13:00 ; 14:00 - 18:00
Sat
12:00 - 13:00
Sun & public holidays: Closed
2955 1333
SEGA Mega Drive / Blueman Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok

Mon - Sat
11:00 - 20:00
Sun & public holidays: Closed

8118 1717
MiLi Unit 2, 12/F, Shun Fat Industrial Building , 17 Wang Hoi Rd,Kowloon Bay, Hong Kong

Business Hours
Mon - Fri 10:00 - 18:00
Sat, Sun & public holidays: Closed

2877 0282
Momax Unit A, 4/F, Cheong Lung Building, 10 Cheung Yee Street, Lai Chi Kok, Kln

 Mon - Fri
9:00 - 18:00

Sat, Sun & public holidays: Closed

2402 3186

Misfit

Suite 303-305, Inter-continental Plaza, 94 Granviller Rd, TST East Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat, Sun & public holidays: Closed
 2722 7752
ONE Gateway Smart Router China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre
Rm 917-919, 9/F, Gala Place(former Park-in Commercial Centre), 56 Dundas Street, Mongkok
Monday to Sunday 10:00 - 19:00 2374 3496

Parrot

Suite 707-709, 7/F, Wharf T&T Centre, Harbour City, 7 Canton Road, Tsim Sha Tsui, Kowloon Mon - Fri
09:00 - 18:00
Sat, Sun & public holidays: Closed
2247 9988
Samsung (For Samsung Wireless Charger and Phone case only)
World-Tech Distribution (HK) Limited
Unit G 5/F., World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon, H.K.
Mon-Fri: 10:00-13:00/14:00-18:00
Sat: 10:00-13:00
Sunday and Public Holiday: Closed
2374 4923
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 1502, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay
Monday - Sunday 11:00 AM ~ 08:00 PM 2521 4888
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 12-15, 40/F, Office Tower, Langham Place, 8 Argyle Street, MK, Kln.
Monday - Sunday 11:00 AM ~ 08:00 PM 3953 6783
(Only for Pre-booking customer. Not able to serve walk-in customer)
Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon
Monday to Saturday 11am - 8pm
Closed on Sundays and Public Holidays
8118 1138
Sido/YPerfect/ATN/inno3C /Kasuyi Dragon International Electronic Limited
Flat 1, 8/F, Wah Hung Industrial Centre,
41 Hung To Road,Kwun Tong, KLN, Hong Kong
Mon - Sat
09:00 - 18:00
2790 1261
Sony Xperia™ Care Customer Service Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Monday to Saturday
11:00 - 20:00
Sunday & Public Holiday Closed
8203 8863

Verbatim

Room 1304, Kwai Hung Holdings Centre, 89 King's Road, North Point, Hong Kong Mon - Fri
10:00 - 19:00
Sat
10:00 - 14:00
Sun & public holidays: Closed
2117 9706
Romoss Sky Power Technology Limited
Room A10, 2/F., Great Wall Factory Building, No.11 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong
Mon - Fri
11:00 - 19:00
Sat, Sun & public holidays: Closed
2682 0222
Lite Guardian Castel Beidou Hong Kong Ltd
Unit 710-711, 7/F, East Wing, No 10 Sciene Park West Avenue, Phase 2, Hong Kong Science Park, Shatin, NT, Hong Kong
Mon - Fri
09:30 - 12:30
13:30 - 18:00
Sat, Sun & public holidays: Closed
2627 3380
Smartech Smartech International Marketing Limited
Unit 1206, 12/F, Eastern Harbour Centre, No. 28 Hoi Chak Street, Quarry Bay, HK
Mon - Fri
09:00 - 13:00;
14:00 - 18:00
Sat
09:00 - 13:00
Sun & public holidays: Closed
2578 8813
Astrotec Power Living Limited
Room802 Mega Cube, 8 Wang Kwong Road, Kowloon Bay, HK
Mon - Fri
09:00 - 19:00;
Sat, Sun & public holidays: Closed
2618 5900 /
9888 0259

 

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