Roaming Service Centre
Roaming Service Centre

Roaming Services Center
(Hong Kong International Airport)
Map
Address
Unit 5T198, Arrival Hall, Terminal 1, Hong Kong International Airport, Lantau
Business Hours
Everyday 7:00 am - 11:00 pm

Roaming Services Center
(Mongkok)
Map
Address
Rm 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok
Business Hours
Everyday 10:00 am - 9:00 pm
*[Kind Reminder] This Roaming Service Centre will have the following arrangements during Lunar New Year period:
15 Feb : Closed at 7:30pm
16 Feb : Off
17 Feb : 12:00noon to 7:00pm
18 Feb : Business as Usual

China Mobile Hong Kong’s new “Roaming Service Centre” provides information enquiry and accessories rental service for roaming customers to help them enjoy their trips. The services available at Roaming Service Centre include:

1. Roaming Information Enquiry

  • Answer all types of roaming-related questions
  • Assist customers activate or suspend roaming services

2. Free Copies of Roaming Tips

  • Roaming tariff of major countries/destinations
  • Roaming services user guide
  • Notes on roaming abroad
  • How to activate and suspend roaming services on your handset

3. Free Copies of Information on Popular Travel Destinations
    (Applicable to Airport Roaming Services Centre only)

  • Local weather
  • Destination’s Information (e.g. currency, language, etc.)
  • Emergency support and telephone numbers
  • Local transportation guide
  • Note: The information can be sent by email to customers’ handset upon request.

4. Roaming Accessories Rental

  • Handset chargers
  • External chargers
  • Business-travel routers
  • Satellite roaming handsets
  • Travel adapters
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