Apply for Invoice Copy
Apply for Web-Bill & Paper Bill
In order to help protect our environment and reduce paper consumption, you are recommended to receive web-bill for free.
Apply for invoice copy
You can apply for Invoice Copy through the following channels:
Customers need to pass identity verification at the following channels in order to process any service changes
Application Channels | Handling Charge | Delivery | Invoice Available | Processing Time |
---|---|---|---|---|
CMHK Web / MyLink | Free | via Internet | Recent 6 months | Immediately |
Customer Care Hotline Interactive Voice Response System
|
Free | by Fax | Recent 3 months | Immediately |
24-Hour Customer Care Hotline | $10 per copy (charge on the next bill) |
by Post | Recent 6 months | 1 week |
Customer Centre | $10 per copy (pay on the spot) |
in Person | Recent 6 months | Immediately |
Note:
- For invoice from more than 6 months ago, customer has to contact our Customer Care Specialist via our 24-Hour Customer Care Hotline 2945-8888, or visit our Customer Centre for application. The invoice will then be sent to your billing address by post in around 4 weeks.