Apply for Call Details Report
How to Apply for Call Details Report
You can apply for Call Details Report through the following channels:
|Application Channels||Handling Charge||Delivery||Invoice Available||Processing Time|
|CMHK Web / App||Free||View on the Internet||Recent 3 months||Immediately|
|Customer Care Hotline Interactive Voice Response System
||$30 per copy
(charge on the next bill)
|by Post||Recent 2 months||Approximate 14 working days|
|Customer Centre||$30 per copy
(pay upon application)
|on the spot||Recent 2 months||Immediately|
- Customers need to provide identity verification at the above channels in order to process any service changes.
- Customers can apply for the recent 18 months' Call Details Report. To apply, please call our Customer Care Specialist at 29458888, or visit our Customer Centre. The Call Details Report will be sent to your billing address by post in approximate 14working days.
- Customer can request to receive the Call Details Report together with the invoice at $30 per copy per month.