CMHK Customer Care Hotline (Non-Subscriber)
CMHK 24-hour Customer Care Hotline Operation Guide
CMHK Customer Care Hotline (Non-Subscriber)

  1. Call 29458888
  2. Select Language (Cantonese 1 / English 2 / Mandarin 3)
  3. Press "1" to select Mobile Phone Service
  4. Enter #
  5. Press the required number to select menu
(Through out the service introduction, you may press "0" to return to the main menu or press "9" to return to the previous menu at any time. )
Main Menu Sub-Menu
1. Service Plan & Shop Address
  1. Service Plan
  2. Shops & Customer Centre Address
2. Prepaid SIM Card
  1. Product information of CMHK Prepaid SIM Cards
  2. Sales outlets Locations
  3. Value Added Services for Prepaid SIM Cards
3. 1-Card-Multi-Number service, Roaming, IDD, Entertainmen & other Value-added Services
  1. 1-Card-Multi-Number service
  2. Roaming Service
  3. IDD Service
  4. Entertainment service
  5. Other Value Added Services
8. iPhone handset details
  1. Enquiry for the purchase of iPhone handset
  2. iPhone handset usage enquriy
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