CMHK Customer Care Hotline (Prepaid SIM Subscriber )
CMHK 24-hour Customer Care Hotline Operation Guide
CMHK Customer Care Hotline (Prepaid SIM Subscriber )

  1. Call 29458888 or Use Handset to dial 888
  2. Select Language (Cantonese 1 / English 2 / Mandarin 3)
  3. Press “1” to download Mylink App or press “2” to continue further enquiry
  4. After press “2” to continue further enquiry, press "1" to select Mobile Phone Service
  5. Enter CMHK Prepaid SIM mobile phone number
  6. Press the required number to select menu
(Through out the service introduction, you may press "0" to return to the main menu or press "9" to return to the previous menu at any time. )
Main Menu Sub-Menu
1. Prepaid SIM Card Using Methods
  1. Activation Methods
  2. IDD Using Methods
  3. Roaming Using Methods
2. Mobile Data Service
  1. Mobile Data Service and Package
  2. MMS
3. Refill Methods
  1. Refill Voucher
  2. Flexi Fill
  3. Refill by PPS
  4. Auto fill with Credit Card
  5. CMHK Supplementary Stored Value SIM Card
4. Value-added Service
  1. Call Forward & International Call Forward Service
  2. Voice & Fax Mailbox
  3. #333 Connecting Tone Service
  4. Intra SMS Package
  5. SMS
6. Report Loss  
9-7. Indonesian Hotline
  1. Usage method
  2. Refill Methods
  3. VAS
  4. Mobile Data
  5. Report Loss
  6. Latest Promotion

 

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