Fixed-line Number Service
Fixed-line Number Service

Taking into account the different needs of customers, our service extends from mobile phones to fixed-line phone.

Home Fixed-line Number Port-In Service

Our number port-in service have extended from mobile numbers to fixed-line numbers with the launch of Home Fixed-line Number Port-In Service.

 

Subscribers can attach their fixed-line number to their mobile number with our China Mobile Hong Kong monthly plan to make or receive phone calls on-the-go. The fixed-line number will follow you everywhere, so you will never miss a call! You can also make big savings on the fixed-line number: you get to retain the number without being bounded by a contract.

 

Perfect for those who are always on-the-go but wish to keep a fixed-line number.

 

 

Service introduction

Use your mobile phone for fixed-line number without call forwarding!

 

Key benefits

Retain the original fixed-line number - cancel the fixed-line service but retain the number

Cost savings - more economical than most fixed-line services on the market

Reduce unanswered calls to the minimum – stay connected and receive phone calls to the fixed-line number even when you are away from home

No contract necessary - you can change your mind anytime and enjoy the flexibility

 

Value-added service^

-   You will see which number the caller is dialing from;

-   You can set the fixed-line number to either on or off (Mobile App Call Manager required);

 

Fees and charges

      -   $15 per month

      -   All voice call fees are to comply with the subscriber's monthly plan with China Mobile Hong Kong.

 

Subscription

Customers can subscribe at any China Mobile Hong Kong stores or Customer Service Centres

 

Remarks

  • This service is applicable to CMHK service plan subscriber only. Each CMHK postpaid monthly service plan number can support one fixed-line number service.
  • Fixed-line phone applies only to receive calls, not support other functions, according to customer’s CMHK Monthly Plan number will be shown when making a call.
  •  1CMN subscriber cannot enjoy message prompt feature at 1CMN regions, therefore, no called number information can be provided.
  • This service doesn’t support Call Forward and Voicemail service for itself.  The fixed-line number will be forwarded to designated number or voicemail upon the setting of customer’s CMHK service plan.
  • After conditional call forward has been set up to voice mail or SMS secretarial service for customer’s CMHK service plan, any incoming call to the fixed-line number during abroad will be forwarding to voice mail or SMS secretarial centre as well, while two-way roaming fees will be charged.

^This service may vary depending on specifications of the handset being used by the customers. CMHK assumes no responsibility for any loss or damage that may result from using and/or non-functioning of this service.

 

Terms and conditions

FAQs

 

 

New Fixed-line Number Service

Subscribers of China Mobile Hong Kong monthly plans can now add a new fixed-line number to their existing SIM card. This is especially suitable for short-term business use, for it provides greater flexibility and reduces the initial set-up cost.

 

Service introduction

The added fixed-line number can be used via mobile phone immediately upon subscription.

 

Key benefits

No landline connection necessary – hassle-free hardware installation

Cost savings – lower cost than most of the fixed-line plans on the market

No contract necessary – more flexibility and convenience for short-term business use

 

Value-added service^

-   You will see which number the caller is dialing from;

-   You can set the fixed-line number to either on or off (Mobile App Call Manager required);


Fees and charges

      -   $15 per month

      -   All voice call fees are to comply with the subscriber's monthly plan with China Mobile Hong Kong.

 

Subscription

Customers can subscribe at any China Mobile Hong Kong stores or Customer Service Centres

 

Remarks

  • This service is applicable to CMHK service plan subscriber only. Each CMHK postpaid monthly service plan number can support one fixed-line number service.
  • Fixed-line phone applies only to receive calls, not support other functions, according to customer’s CMHK Monthly Plan number will be shown when making a call.
  •  1CMN subscriber cannot enjoy message prompt feature at 1CMN regions, therefore, no called number information can be provided.
  • This service doesn’t support Call Forward and Voicemail service for itself.  The fixed-line number will be forwarded to designated number or voicemail upon the setting of customer’s CMHK service plan.
  • After conditional call forward has been set up to voice mail or SMS secretarial service for customer’s CMHK service plan, any incoming call to the fixed-line number during abroad will be forwarding to voice mail or SMS secretarial centre as well, while two-way roaming fees will be charged.

^This service may vary depending on specifications of the handset being used by the customers. CMHK assumes no responsibility for any loss or damage that may result from using and/or non-functioning of this service.

 

Terms and conditions

FAQs

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