Terms & Conditions
  1. This service is applicable to CMHK service plan subscriber only.
  2. “Call Manager” service charges should be paid in advance and on monthly basis.  Customers are required to pay a full “Bill Month” service fee even if the service is used for less than a month. 
  3. “Call Manager” service allows Hong Kong mobile and fixed-line numbers as “Secondary Number”.
  4. Customer who has subscribed for “Call Manager” may either use CMHK assigned number or any ported-in Hong Kong number provided by other Hong Kong operator(s).
  5. If customer terminates the “Call Manager” service or the “Primary Number” monthly service plan and wishes to retain the “Secondary Number”, customer needs to apply for the porting arrangement on his own behalf.  Otherwise, the relevant “Secondary Number” would be immediately cancelled, and the customer will be deemed to have ceased and relinquished the use of such “Secondary Number”.
  6. Customer acknowledges that on top of the “Call Manager” service fee for the “Secondary Number”, all charges generated from voice, data and other services will be charged according to the “Primary Number” service plan of “Call Manager”. When incoming call to the secondary number is conditionally forwarded to voice mail or SMS secretarial centre of Primary number during abroad, two-way roaming fees will be charged.
  7. Fixed-line number as “Secondary Number” could support incoming calls only, it cannot make any outgoing calls.
  8. Functionality of “Call Manager” may vary depending on specifications of the handset being used by the customers. CMHK assumes no responsibility for any loss or damage that may result from using and/or non-functioning of “Call Manager” service.
  9. CMHK reserves the right to vary or amend the service fee/tariff and scope of “Call Manager” and any of the terms and conditions herein contained.
  10. For offer and service details, please visit our shop, website or contact our customer service hotline . The above offer and service are subject to change without prior notice.
  11. Mobile data usage will be charged or deducted from Mobile Data Plan/ Package when downloading or using the Service.