6543d499-5da1-11e5-a037-000b5df39616
bf1b4ef7-2092-11e5-9817-000b5df39616
查閱
New Promotion
Online Shop
Online Service
Product & Business
Network Performance
Account
Search
語言
">Home
Account
Search
語言
Menu
繁
简
EN
New Promotion
General Visitors
Corporate Customers
Postpaid Customers
SME
Prepaid Customers
Travellers from HK
Travellers to HK
Privilege Club
Online Shop
Online Offer List
Service Plan
New Customer Service Plan
Full Speed Local Service Plan
Bay Area Service Plan
“Supreme” Service Plan
School Service Plan
Limited Speed Local Service Plan
MyVideoPass Data Sim
Other Service Plans
New Customer Handset & SIM
SIM with Handset Offer
iPhone 11 Offer
Home Service
Home Broadband
Prepaid Card & Refill Voucher
Prepaid Card
For Outbound Travelers (Oversea)
For Outbound Travelers (Mainland China)
For Inbound Tourists
For Local Users
For Foreigners Living in Hong Kong
Refill Voucher
Rekanan Refill Voucher
Refill Voucher
Kabayan Refill Voucher
Refill Voucher Bulk Pack
Refill Voucher Bulk Pack
Kabayan Refill Voucher
Rekanan Refill Voucher
Prepaid Card & Refill Voucher Bundle Pack
Handset & Selected Product
CMHK Subscriber Handset Discount
Handset Only
Smart Phone
Designated Service Plan Subscriber Offer
New Handset Reservation
Accessories
VR
Electronic games
Apple Watch
Kid Smart Watch
Smart Wearable
Selfie Stick
Power Bank
Headphone & Speaker
Memory Item
Case
Charger
Cable
Smart Home Device
Others
Screen Protector
Payment & Refill
Bill Payment
Prepaid Card Refill
MySim Refill
Activate Refill Voucher
Other Service
Online Shop Service
Order Query
Contact Us
Online Shop Terms and Conditions
Shopping Guide
Delivery Arrangement
Privacy Policy
Online Service
Manage Account
My Account
Account Overview
billed Usage
Usage Enquiry
Handset Receipt
My Bills
Refill History
Bill Summary
Bill Payment
Bill Payment
Payment Methods
Payment Records
Online Register For Credit Card Direct Debit Service
Call Details Record
Local Call / Other
IDD
Info Call
SMS/MMS
Local Data
Roaming
Call Usage Analysis
Unbilled Usage/ Billed Usage
Monthly Report
Manage Service
Enquiry/Purchase/Changing service
Change Password
Change Contact Email
Change VAS
Change VAS
Change Data Usage Limit
Cancel Pending Changes
Account Info Update
To view balance for your other accounts
Change Contact Info
Change Mobile Number
Forget password
Featured Services
Appointment Service
Appointment
Change / Cancel Appointment
Workshop
Course Registration
Inquiry/Cancel Registration
Service Setting
Edit Bill Info
Edit Invoice Language
Security Setting
Promotional Message Setting
Deactivate
1-Card-Multi-Number Real Name Registration
Online Refill and Payment
Prepaid Card Refill
Bill Payment
MySim Card Refill
Activate Refill Voucher
Message Setting
Send SMS
History
Auto Forward Setting
Send MMS
Phonebook
Phone Book
Add Contact
Manage Contact Group
Import Contact
Export Phone Book
Call Management
Call Forward
Download Service
Ringtone,Connecting Tone and Image
SIM Card Change
Apply SIM Card Change
Order Under Processing
SIM Card Replacement Records
SIM Card Replacement
eSIM
eSIM (Android Smart Device)
eSIM (iPhone)
eSIM (iPad)
Apple Watch (GPS + Cellular)
Payment & refill
Bill Payment
Prepaid Card Refillment
Activate Refill Voucher
MySim Refill
Online Payment
MySim Card Refill
Live CHAT
Product & Business
Handsets & Devices
Handsets & Devices
New Promotion
Flagship Smartphones Offer
iPad Air
iPad Mini
The New Apple Watch Offer
Smartphones
Apple
China Mobile
Huawei
Nokia
OPPO
Samsung
Sony
vivo
Xiaomi
Tablets
Apple
Huawei
Samsung
Devices & Accessories
Devices & Accessories
Smart Wearable
Power Bank
Headphone
Case
Memory Item
Charger
Pocket Wifi Device
Selfie Stick
Cable
Module
Screen Protector
Accessory Bundle Offer
Keyboard
Camera
VR
U eye Home Camera (Standard)
Electronic game
Smart Home Device
Apple Watch
Others
Handset List
Service Plans
“Supreme” Service Plan
Local / Bay Area Service Plan
4.5G Full Speed Local Service Plan
4.5G Full Speed Share Service Plan
Bay Area Service Plan
Limited Speed Local Service Plan
"21 Mover" 4G Service Plan
4G Basic Data Service Plan
School Service Plan
School 4.5G Full Speed Local Service Plan
School 21Mbps Local Service Plan
“Smart Care” Service Plan
MySim
Prepaid SIM
Prepaid SIM
Prepaid SIM
For Outbound Travelers (Oversea)
4G/3G U.S.A and Canada 15-day Prepaid SIM Card
4G/3G SMT 7-day Data Prepaid SIM Card
4G/3G Taiwan 7-day Data Prepaid SIM Card
4G/3G Japan Data Prepaid SIM Card
4G/3G Republic of Korea 7-day Data Prepaid SIM Card
4G/3G Data & Voice Roaming Prepaid SIM Card
4G/3G Asia 7-day Data Prepaid SIM Card
4G/3G Europe 15-day Data Prepaid SIM Card
4G/3G Russia 10-Day Data Prepaid SIM card
4G/3G Australia and New Zealand 15-day Prepaid SIM Card
4G/3G Belt and Road 8-Day Data Prepaid SIM Card
For Outbound Travelers (Mainland China)
4G/3G Big Bay Area 3-day Prepaid SIM Card
4G/3G Big Bay Area 10-day Prepaid SIM Card
4G/3G Mainland China 10-day Data Prepaid SIM Card
4G/3G Big Bay Area 30-day Prepaid SIM Card
4G/3G Mainland China-HK Prepaid SIM Card
4G/3G Mainland China 365-day Data Prepaid SIM Card
4G/3G BIG Bay Area 365-Day Prepaid SIM Card
For Inbound Tourists
4G/3G Individual Traveler Prepaid SIM Card
For Local Users
4G/3G Data & Voice Prepaid SIM Card
4G/3G Super Talk Prepaid SIM Card
4G/3G 18GB Local Data Prepaid SIM Card
4G/3G Local Data Prepaid SIM Card
For Foreigners Living in Hong Kong
Kabayan 4G Super Data Prepaid SIM Card
Kabayan 4G/3G Data Prepaid SIM Card
My Friend (Thai) 4G/3G Data Prepaid Card
My Friend (Pakistan) 4G/3G Data Prepaid SIM Card
Prepaid Online Refill/Activate Refill Voucher
Online Refill
Online Sales
Activate Refill Voucher
Prepaid Services
User Guide
Refill Methods
Loss & Replacement
Mobile Number Port-in to Prepaid Card
Upgrade to 4G/3G Prepaid SIM card
Information of Discontinued Cards
3G Singapore Data Prepaid SIM Card
4G/3G 1-Card-2-Number Prepaid SIM Card
1-Card-2-Number Prepaid SIM Card
1-Card-2-Number Prepaid SIM Card(Guang Dong)
Super Roaming Prepaid SIM Card
Super Talk Prepaid SIM Card
Individual Traveler Prepaid SIM Card
Tourist Talk Prepaid SIM Card
Easy Talk Prepaid SIM Card
IDD Talk Stored Value SIM Card
Discontinued Cards for Foreigners Living in Hong Kong
Kabayan 3G Data Prepaid SIM Card
Rekanan 3G Data Prepaid SIM Card
Kabayan 2G Data Prepaid SIM Card
Rekanan 2G Data Prepaid SIM Card
My Friend (Pakistan) 2G Data Prepaid SIM Card
My Friend (Thai) 2G Data Prepaid SIM Card
Global Services
Global Services
International Roaming
Data Roaming Service
One Day Premium Choice – Data Roaming Zone
4G Data Roaming Service
Multi Day Premium Choice – Multi-Day Pass
Multi Day Economy Choice – GO! Pass
Value-added Services
Roaming Call Back Service
International Call Forward Service
Hong Kong Ringback Tone
Voice Mail
Video Call
Roaming Application Method & Tips
VoLTE Roaming Service
Roaming Destinations & Tariff
Roaming User Guide
1-Card-Multi-Number Service
1-Card-Multi-Number" Service
“1-Card-Multi-Number” Service
1-Card-Multi-Number Voice Package
1-Card-Multi-Number Value-added Service
China "1-Card-Multi-Number" Value-added Service
China & Macau 1-Card-Multi-Number Value-added Service
Macau 1-Card-Multi-Number Value-added Service
“Let’s Talk” – Voice Calling Service
“Let’s Talk” – Mainland China Voice Calling Package
“Let’s Talk” – Mainland China Voice Calling VAS
“Let’s Talk” - Greater China Voice Calling VAS
“Let’s Talk” – Global Voice Calling VAS
Bay Area Voice VAS
Supreme Flexi-up service
IDD
Voice
*115* Call-Back IDD
IDD001 Service
IDD1523 SuperSave Service
IDD1597 Service
Message
International MMS
International SMS
Home Service
Home Broadband
“Mobile + Home” Ultra Speed Pack
Smart Home
ONE Gateway Smart Router
ONE Home Smart LED Light Bulb
ONE Home Universal Remote Control
ONE Home Wi-Fi Smart Power Strip
ONE Home Smart Wakeup Light
ONE Home Smart Humidifier
Data & VAS
Video and Music
UTV
JOOX
KKBOX
MiguC Comics
MyVideoPass Data Sim
Connecting Tones
Life Service
Google Play Direct Carrier Billing
Google Play Direct Carrier Billing
CMHK iLovePhoto
e-Care Link Mobile App
Education and Information
CMHK Super Bookcity
Go!Mag
Information Services
Download Service
SMS
MMS
Others
VoLTE & VoWi-Fi Service
Wi-Fi Service
Call Management
Visual Voice Mail
Multi-SIM Sharing Service
Data Top-up
eSIM Service
Customer Service
Service Channels
MyLink App
UMALL App
Website
Service Short Codes
Customer Centre
Education workshop
24-hour Customer Care Hotline
Roaming Service Centre
China Roaming Customer Service Hotline
Handset Suppliers' Repair Centres
SMS Business Hall
Customer Service
Supplementary Service
獨家爆MON保障保護貼
Mobile Phone Screen Protection Warranty Service
Extended Warranty Service
Free External Battery Borrowing Service
Education Workshop
Data Transfer Service
Service User Guide & Customer Enquiry
After Sales Service
Change of Service Plan & VAS
Change of Personal Information & Mobile Number
Report Loss and Re-connect Service
Payment Methods
Apply for Call Details Report
Apply for Invoice Copy
Bill Enquiry Methods
Invoice Reading Guide
Appointment Service
Common Feature User Guide
*129* Info Express Service
Security Information
Customer Care Hotline Operation Guide
Mobile Data Service Settings for Handsets
FAQ
Performance Pledge
4G Performance Pledge
Country Parks Coverage
Customer Opinion Zone
Network Service Opinion Zone
Contract Terms & Conditions
General Terms & Conditions
Event Terms & Conditions
Privacy Policy
Code of Practice
Service Usage Policy
Customer Complaint Settlement Scheme
GENERAL PERSONAL INFORMATION COLLECTION STATEMENT
Personal Information Collection Statement for the Real Name Registration Policy of the Mainland China
Regarding Real Name Registration Policy of the Mainland China
Handset Reservation Terms and Conditions
Network Performance
5G
Service Enhancement
Home
General Visitors
Corporate Customers
Postpaid Customers
SME
Prepaid Customers
Travellers from HK
Travellers to HK
Privilege Club
Online Offer List
arrow
Service Plan
New Customer Service Plan
Full Speed Local Service Plan
Bay Area Service Plan
“Supreme” Service Plan
School Service Plan
Limited Speed Local Service Plan
MyVideoPass Data Sim
Other Service Plans
New Customer Handset & SIM
SIM with Handset Offer
iPhone 11 Offer
Home Service
Home Broadband
arrow
Prepaid Card & Refill Voucher
Prepaid Card
For Outbound Travelers (Oversea)
For Outbound Travelers (Mainland China)
For Inbound Tourists
For Local Users
For Foreigners Living in Hong Kong
Refill Voucher
Rekanan Refill Voucher
Refill Voucher
Kabayan Refill Voucher
Refill Voucher Bulk Pack
Refill Voucher Bulk Pack
Kabayan Refill Voucher
Rekanan Refill Voucher
Prepaid Card & Refill Voucher Bundle Pack
Prepaid Card & Refill Voucher Bundle Pack
arrow
Handset & Selected Product
CMHK Subscriber Handset Discount
Handset Only
Smart Phone
Designated Service Plan Subscriber Offer
New Handset Reservation
New Handset Reservation
Accessories
VR
Electronic games
Apple Watch
Kid Smart Watch
Smart Wearable
Selfie Stick
Power Bank
Headphone & Speaker
Memory Item
Case
Charger
Cable
Smart Home Device
Others
Screen Protector
arrow
Payment & Refill
Bill Payment
Prepaid Card Refill
MySim Refill
Activate Refill Voucher
arrow
Other Service
Online Shop Service
Order Query
Contact Us
Online Shop Terms and Conditions
Shopping Guide
Delivery Arrangement
Privacy Policy
arrow
Manage Account
My Account
Account Overview
billed Usage
Usage Enquiry
Handset Receipt
My Bills
Refill History
Bill Summary
Bill Payment
Bill Payment
Payment Methods
Payment Records
Online Register For Credit Card Direct Debit Service
Call Details Record
Local Call / Other
IDD
Info Call
SMS/MMS
Local Data
Roaming
Call Usage Analysis
Unbilled Usage/ Billed Usage
Monthly Report
arrow
Manage Service
Enquiry/Purchase/Changing service
Change Password
Change Contact Email
Change VAS
Change VAS
Change Data Usage Limit
Cancel Pending Changes
Account Info Update
To view balance for your other accounts
Change Contact Info
Change Mobile Number
Forget password
arrow
Featured Services
Appointment Service
Appointment
Change / Cancel Appointment
Workshop
Course Registration
Inquiry/Cancel Registration
Service Setting
Edit Bill Info
Edit Invoice Language
Security Setting
Promotional Message Setting
Deactivate
1-Card-Multi-Number Real Name Registration
Online Refill and Payment
Prepaid Card Refill
Bill Payment
MySim Card Refill
Activate Refill Voucher
Message Setting
Send SMS
History
Auto Forward Setting
Send MMS
Phonebook
Phone Book
Add Contact
Manage Contact Group
Import Contact
Export Phone Book
Call Management
Call Forward
Download Service
Ringtone,Connecting Tone and Image
SIM Card Change
Apply SIM Card Change
Order Under Processing
SIM Card Replacement Records
SIM Card Replacement
eSIM
eSIM (Android Smart Device)
eSIM (iPhone)
eSIM (iPad)
Apple Watch (GPS + Cellular)
arrow
Payment & refill
Bill Payment
Prepaid Card Refillment
Activate Refill Voucher
MySim Refill
arrow
Online Payment
MySim Card Refill
Live CHAT
arrow
Handsets & Devices
New Promotion
Flagship Smartphones Offer
iPad Air
iPad Mini
The New Apple Watch Offer
Smartphones
Apple
China Mobile
Huawei
Nokia
OPPO
Samsung
Sony
vivo
Xiaomi
Tablets
Apple
Huawei
Samsung
Devices & Accessories
Smart Wearable
Power Bank
Headphone
Case
Memory Item
Charger
Pocket Wifi Device
Selfie Stick
Cable
Module
Screen Protector
Accessory Bundle Offer
Keyboard
Camera
VR
U eye Home Camera (Standard)
Electronic game
Smart Home Device
Apple Watch
Others
arrow
Service Plans
“Supreme” Service Plan
Local / Bay Area Service Plan
4.5G Full Speed Local Service Plan
4.5G Full Speed Share Service Plan
Bay Area Service Plan
Limited Speed Local Service Plan
"21 Mover" 4G Service Plan
4G Basic Data Service Plan
School Service Plan
School 4.5G Full Speed Local Service Plan
School 21Mbps Local Service Plan
“Smart Care” Service Plan
“Smart Care” Service Plan
MySim
arrow
Prepaid SIM
For Outbound Travelers (Oversea)
4G/3G U.S.A and Canada 15-day Prepaid SIM Card
4G/3G SMT 7-day Data Prepaid SIM Card
4G/3G Taiwan 7-day Data Prepaid SIM Card
4G/3G Japan Data Prepaid SIM Card
4G/3G Republic of Korea 7-day Data Prepaid SIM Card
4G/3G Data & Voice Roaming Prepaid SIM Card
4G/3G Asia 7-day Data Prepaid SIM Card
4G/3G Europe 15-day Data Prepaid SIM Card
4G/3G Russia 10-Day Data Prepaid SIM card
4G/3G Australia and New Zealand 15-day Prepaid SIM Card
4G/3G Belt and Road 8-Day Data Prepaid SIM Card
For Outbound Travelers (Mainland China)
4G/3G Big Bay Area 3-day Prepaid SIM Card
4G/3G Big Bay Area 10-day Prepaid SIM Card
4G/3G Mainland China 10-day Data Prepaid SIM Card
4G/3G Big Bay Area 30-day Prepaid SIM Card
4G/3G Mainland China-HK Prepaid SIM Card
4G/3G Mainland China 365-day Data Prepaid SIM Card
4G/3G BIG Bay Area 365-Day Prepaid SIM Card
For Inbound Tourists
4G/3G Individual Traveler Prepaid SIM Card
For Local Users
4G/3G Data & Voice Prepaid SIM Card
4G/3G Super Talk Prepaid SIM Card
4G/3G 18GB Local Data Prepaid SIM Card
4G/3G Local Data Prepaid SIM Card
For Foreigners Living in Hong Kong
Kabayan 4G Super Data Prepaid SIM Card
Kabayan 4G/3G Data Prepaid SIM Card
Rekanan 4G/3G Data Prepaid SIM Card
My Friend (Thai) 4G/3G Data Prepaid Card
My Friend (Pakistan) 4G/3G Data Prepaid SIM Card
Prepaid Online Refill/Activate Refill Voucher
Online Refill
Online Sales
Activate Refill Voucher
Prepaid Services
User Guide
Refill Methods
Loss & Replacement
Mobile Number Port-in to Prepaid Card
Upgrade to 4G/3G Prepaid SIM card
Information of Discontinued Cards
3G Singapore Data Prepaid SIM Card
4G/3G 1-Card-2-Number Prepaid SIM Card
1-Card-2-Number Prepaid SIM Card
1-Card-2-Number Prepaid SIM Card(Guang Dong)
Super Roaming Prepaid SIM Card
Super Talk Prepaid SIM Card
Individual Traveler Prepaid SIM Card
Tourist Talk Prepaid SIM Card
Easy Talk Prepaid SIM Card
IDD Talk Stored Value SIM Card
Discontinued Cards for Foreigners Living in Hong Kong
Kabayan 3G Data Prepaid SIM Card
Rekanan 3G Data Prepaid SIM Card
Kabayan 2G Data Prepaid SIM Card
Rekanan 2G Data Prepaid SIM Card
My Friend (Pakistan) 2G Data Prepaid SIM Card
My Friend (Thai) 2G Data Prepaid SIM Card
arrow
Global Services
International Roaming
Data Roaming Service
Value-added Services
Roaming Application Method & Tips
VoLTE Roaming Service
Roaming Destinations & Tariff
Roaming User Guide
1-Card-Multi-Number Service
1-Card-Multi-Number Voice Package
1-Card-Multi-Number Value-added Service
“Let’s Talk” – Voice Calling Service
“Let’s Talk” – Mainland China Voice Calling Package
“Let’s Talk” – Mainland China Voice Calling VAS
“Let’s Talk” - Greater China Voice Calling VAS
“Let’s Talk” – Global Voice Calling VAS
Bay Area Voice VAS
Supreme Flexi-up service
IDD
Voice
Message
arrow
Home Service
Home Broadband
“Mobile + Home” Ultra Speed Pack
Smart Home
ONE Gateway Smart Router
ONE Home Smart LED Light Bulb
ONE Home Universal Remote Control
ONE Home Wi-Fi Smart Power Strip
ONE Home Smart Wakeup Light
ONE Home Smart Humidifier
arrow
Data & VAS
Video and Music
UTV
JOOX
KKBOX
MiguC Comics
MyVideoPass Data Sim
Connecting Tones
Life Service
Google Play Direct Carrier Billing
Google Play Direct Carrier Billing
CMHK iLovePhoto
e-Care Link Mobile App
Education and Information
CMHK Super Bookcity
Go!Mag
Information Services
Download Service
SMS
MMS
Others
VoLTE & VoWi-Fi Service
Wi-Fi Service
Call Management
Visual Voice Mail
Multi-SIM Sharing Service
Data Top-up
eSIM Service
arrow
Customer Service
Service Channels
MyLink App
UMALL App
Website
Service Short Codes
Customer Centre
Education workshop
24-hour Customer Care Hotline
Roaming Service Centre
China Roaming Customer Service Hotline
Handset Suppliers' Repair Centres
SMS Business Hall
Supplementary Service
獨家爆MON保障保護貼
Mobile Phone Screen Protection Warranty Service
Extended Warranty Service
Free External Battery Borrowing Service
Education Workshop
Data Transfer Service
Service User Guide & Customer Enquiry
After Sales Service
Bill Enquiry Methods
Invoice Reading Guide
Appointment Service
Common Feature User Guide
*129* Info Express Service
Security Information
Customer Care Hotline Operation Guide
Mobile Data Service Settings for Handsets
FAQ
Performance Pledge
4G Performance Pledge
Country Parks Coverage
Customer Opinion Zone
Network Service Opinion Zone
Contract Terms & Conditions
General Terms & Conditions
Event Terms & Conditions
Privacy Policy
Code of Practice
Service Usage Policy
Customer Complaint Settlement Scheme
GENERAL PERSONAL INFORMATION COLLECTION STATEMENT
Personal Information Collection Statement for the Real Name Registration Policy of the Mainland China
Regarding Real Name Registration Policy of the Mainland China
Handset Reservation Terms and Conditions
5G
Service Enhancement
Devices & Accessories
Home
>
Product & Business
>
Handsets & Devices
>
Devices & Accessories
>
Memory Item
Smart Wearable
Power Bank
Headphone
Case
Memory Item
Charger
Pocket Wifi Device
Selfie Stick
Cable
Module
Screen Protector
Accessory Bundle Offer
Keyboard
Camera
VR
U eye Home Camera (Standard)
Electronic game
Smart Home Device
Apple Watch
Others
Memory Item
Product Shot
Product Name
Feature
--
--
--
Top