- 3G Singapore Data Prepaid SIM Card
- 4G/3G 1-Card-2-Number Prepaid SIM Card
- 1-Card-2-Number Prepaid SIM Card
- 1-Card-2-Number Prepaid SIM Card（Guang Dong）
- Super Roaming Prepaid SIM Card
- Super Talk Prepaid SIM Card
- Individual Traveler Prepaid SIM Card
- Tourist Talk Prepaid SIM Card
- Easy Talk Prepaid SIM Card
- IDD Talk Stored Value SIM Card
Note: To comply with Real Name Registration of Mainland China mobile numbers, from 7 Nov 2016 customers with Mainland China mobile numbers will be notified via SMS, please submit Real Name Registration application via our website www.hk.chinamobile.com/en/realname.html, CMHK Shops or Hotline by the designated date, otherwise you cannot continue to use your Mainland China mobile numbers. Services with your Hong Kong mobile number will NOT be affected and tariff remains unchanged. For enquiries, please call CMHK Customer Care Hotline 29458888.
Anti-fraud Alert: Under NO circumstances will we or any Mainland Authorities make phone calls to you to collect your bank account information, passwords or personal data.
Sale suspension of this Prepaid SIM Card is effective from 28 April 2016 onwards
Note: To comply with Real Name Registration of Mainland China mobile numbers, customers must submit Real Name Registration in order to use Mainland China mobile numbers, any un-activated “4G/3G 1-Card-2-Number Prepaid SIM Card” cannot be activated. Customers in possessions of these products please bring the SIM card with SIM card holder and relevant identity document* to any CMHK Shops to submit Real Name Registration and get a replacement SIM for card activation within the card activation period.
*Hong Kong/Macau residents please provide “Mainland Travel Permit for Hong Kong and Macau Residents”; Mainland China residents please provide “China ID Card”; Taiwan residents please provide “Mainland Travel Permit for Taiwan Residents”; foreign residents please provide foreign passport.
- Applicable to 4G networks in Mainland China and Hong Kong +
- Outgoing call from Mainland China to HK $0.6/min
- Data Roaming Service in China at only $1.5/MB30,31(Daily Capped at $4813)
- Provide "China & Hong Kong Data Package"11,15,16
- All prices will be calculated in Hong Kong dollars
- Enjoy up to 33% refill bonus
- Free Hong Kong Ring Back Tone
- Hong Kong Mobile Number Porting Service is available for this Prepaid SIM Card
+ Handsets supporting TDD-LTE 4G network are required, for example, iPhone 6 or above, Samsung Galaxy Note 5, Samsung Galaxy A9, LG G5, etc.
|Retail Price||Stored Value1||Validity Period|
|$120||$602 (Administration fee is deducted)||90 Days|
- Stored Value is used for deducting charges on local calls, and on various SMS, infotainment and download services.
- Once this Prepaid SIM Card is activated, a $6 administration fee will be deducted immediately. Subsequent $6 administration fee will be deducted every 30 days automatically. And if the balance amount is insufficient, this Prepaid SIM Card will be suspended without prior notice. Customer must refill the card to re-active the service.
All refill methods entitle you to the corresponding extra stored value and validity period:
(per single recharge transaction)3
|Extra Refill Bonus||Validity Period4,5|
|Applicable to refill via CMHK Web and MyLink Mobile App within promotional period*||Other Refill Methods6|
|$10 - $49||-----||-----||30 days|
|$50 - $99||10% plus $5||10%||180 days|
|$100 - $199||10% plus $20|
|$200 - $299||20% plus $30||20% plus $10||180 days|
|$300 or above||
30% plus $30
|30% plus $10||180 days|
- The minimum refill amount via PPS is $30.
- Every time your Prepaid SIM Card is refilled, the stored value validity period will be automatically extended starting from the date of refill. If the original validity period is longer, then the original validity period will prevail.
- Refill under $50 via service plan account will extend the stored value validity period to 63 days.
- Get extra $30 refill bonus upon refilling by $180 Electronic Refill Voucher. (The above 10% extra refill bonus offer does not apply in conjunction.)
|Voice Call||Voice Call Charge|
|Roaming Service17||Roaming Service Tariff|
|International Call Forward||International Call Forward Tariff|
Short Message Service7,9,33
Intra-network SMS Package8,11,14
$8/30 days (with 100 Local Intra-network SMS)
Notice: Effective from 27 Dec 2018, usage of $8 Intra-network SMS Package will be revised from3,000 SMS to 100 SMS.
Multimedia Messaging Service (MMS)9
|Calling Number Display||Free|
|Missed Call Alert||Free|
|Call Forwarding Service||Hong Kong Number: $0.3/min after call forward
China Number: $0.6/min after call forward
(You can forward calls of both the Hong Kong number and China Number to a same designated Hong Kong phone number.)
Voice & Fax Mailbox10,11
Retrieve voice message
Print fax message
$5/30 days (Receive Voice Mail by using Hong Kong Number: No additional charge)；(Receive Voice Mail by using China Number: $0.15/min)
|Call Waiting & Call Hold Service12||Free|
|Conference Call Service12||Free|
|Mainland China & Hong Kong Data Package11,15,16,27
|Macau Data Package20,21,27,35,36,37
#333 Connecting Tone11
|Hong Kong Ring Back Tone||Free|
198 Financial Link
Notice: 198 Financial Link will be terminated from 1 Dec 2018 due to service rearrangement.
|$1/min and deduct local inter-network airtime|
- Add $3 for sending SMS while roaming abroad.
- Thereafter $0.1/SMS.
- Please check if applicable handset models are used to receive the content, and if the recipient's network is compatible. Otherwise customer could be charged even if the transmission is unsuccessful.
- Voice & Fax Mailbox has been enhanced to support non-received incoming calls from China Number.
- The Fee will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
- When using the Call Waiting and Call Hold feature, subscribers need to pay the airtime charge for the first answered call, as well as the other calls answered or on hold at the same time (IDD charge is applicable on IDD calls). When using Conference Call Service, subscribers need to pay the airtime charge for all the calls answered.
- China data roaming usage will be capped at $48 per day. (Starting from the use of service until HK time 23:59on the same day).
- Intra-network SMS Package is not applicable for sending SMS via CMHK Web.
- The service validity of China & Hong Kong Data Package is calculated from the date of subscription until 23:59 (HK time) of the 30th day, excluding data volume used before service subscription. When the cumulated data usage for the selected package reaches the upper limit during the validity period, data service will be suspended; if further data service is needed, customers are able to re-subscription upon cancel the service. The remaining China & Hong Kong data balance within every cycle (i.e. 30 days) would not carry forward to the following cycle.
- “China & Hong Kong Data Package” and “Local Data Package” shall not co-exist. If “Local Data Package” is valid, customers should cancel the “Local Data package” first and wait until the service expired before applying “China & Hong Kong Data Package”.
- IDD/Roaming call charges will apply once a call is answered (even if the call is answered by any automatic answering systems including announcement, tone machine, etc). In some circumstances, IDD/roaming call charges may still apply to the ringing time due to special call routing design of third party service providers in the event if a call is not answered.
- When local data usage consumed between 00:00 to 23:59 (HK time) reached to 1GB each day, you can still enjoy data service in Hong Kong. Data access speed is maintained at not less than 128kbps. Tethering, P2P applications (incl. BitTorrent) will not be supported.
- According to the Hong Kong local data usage consumed between 00:00 to 23:59 (HK time) per day, daily capped at $48.
- When customer is located out of 4G coverage in HK or designated country/region, CMHK/designated operators will provide service via 3G/2G network. Provision of 4G network service is subjected to applicable 4G device used by customer.
- Actual data transmission speed may vary due to many factors, including but not limited to network provider, network usage, handset model, setting (including handset hardware and software), upload/download content and other external factors.
- The validity period of the package is same as the validity period of your Prepaid SIM card. For local data package subscribers, local data accumulated up to data usage of subscribed package, thereafter local data charge will be calculated on a pay-as-you-go basis.
- When local data usage reached up to 3GB during package validity period (starting from subscription till the 5th day HK time23:59), thereafter data service will be charged on a pay-as-you-go basis.
- When local data usage reached up to 1GB during package validity period (starting from subscription till the 10th day HK time23:59), thereafter data access speed will be maintained at not less than 128kbps. Tethering, P2P application (incl. BT) will not be supported thereafter.
- "Lite Unlimited Data Package" can co-exist with any data package except "$68/10-day local data package", data usage will be deducted in "Lite Unlimited Data Package" until the package expired. If "Lite Unlimited Data Package" has been cancelled or terminated for any reason or circumstances, data usage will then be deducted in "4G/3G 5-day 3GB data package", and "4G/3G 200MB or 1GB data package" thereafter.
- Max. local data access speed reaches up to 14.4Mbps.
- Local Wi-Fi service is excluded to all of above local data services and packages.
- During package validity period(starting from subscription till the 10th day HK time23:59), max. data access speed is maintained at 384kbps. Tethering and P2P application (incl. BT) will not be supported. It’s only applicable to handset use, but not device with screen over 7".
- "3G Lite Unlimited Data Package" or "$68/10-day local data package" cannot be subscribed repeatedly. Customers cannot subscribe both "3G Lite Unlimited Data Package" and "$68/10-day local data package" at the same time.
- At the start of each data connection in HK / abroad, a stored-value of equivalent to no more than 15MB data usage will be reserved; it cannot be used for deduction of any other fee or charges until the data connection is completely disconnected. If stored value is insufficient to reserve the amount of stored-value for data usage reservation, all data service (including local and roaming) will then be suspended temporarily without prior notice. To re-activate the service, customer must have sufficient balance in their prepaid cards and then re-subscribe the service.
- When data usage consumed in Mainland China between 00:00 to 23:59 (HK time) reached to 1GB each day, you can still enjoy data service in Mainland China. Data access speed is maintained at not less than 128kbps. Tethering, P2P applications (incl. Bit-Torrent) will not be supported.
- According to the data usage consumed between Hong Kong Time 00:00 to 23:59 per-day in each country/region.
- If stored value balance is insufficient to cover international SMS service fee while aboard, all SMS services (including local and roaming) will then be suspended temporarily without prior notice. To re-activate the service, customer must have sufficient balance in their prepaid cards and then re-subscribe the service.
- The fee will be automatically deducted every 10 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
- Service validity is starting from the next day upon subscription to the 3rd day at 23:59 (HK Time), Tethering and P2P application (incl. BT) will not be supported.
- Service validity is starting from the next day upon subscription to the 3rd day at 23:59 (HK Time). When the cumulated Macau data usage reaches 1GB, thereafter data usage will be charged on a pay-as-you-go basis; if further data service is needed, customers are able to re-subscribe the Macau data package.
- “Macau Data Package”, “3G Lite Unlimited Data Package”, “1GB Local Data Package” & “China & HK Data Package” shall co-exist.
- Calling Number Display (Free)
- Missed Call Alert Service (Free)
- Call Forwarding Service
- International Call Forward Service
- Voice & Fax Mailbox
- Call Waiting & Call Hold Service (Free)
- Conference Call Service (Free)
- SMS Service
- Hong Kong Ringback Tone (Free)
- Display Your Hong Kong No. by using Call Back Methods
- Mobile Data Service
- #333 Connecting Tone Service
Sale suspension of this Prepaid SIM Card is effective from 28 April 2016 onwards
- "CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card" of China Mobile Hong Kong Co. Ltd. ("CMHK") cannot be used for calls to Infoline Call numbers with "900" prefix.
- The use of the individual service shall be subject to such terms and conditions as stated on the relevant service leaflet or on CMHK relevant web page.
- The dialing method for the roaming service of "CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card" is different from that of the general roaming service. Please refer to the User Guide or website of "Roaming Dialing Methods" for details.
- The SIM Card is non-refundable and non-returnable.
- The SIM Card must be activated on or before the expiry date stipulated thereon.
- CMHK's administration or service monthly fee (if any) shall be deducted from the Prepaid SIM Card.
- When all stored value has been used up or the remaining stored value shall be inadequate for the deduction of administrational or service monthly fee, the service of SIM Card will be suspended.
- Where a SIM Card has expired, or where service has been suspended for more than 30 days due to whatever reason, or where service has been terminated due to whatever reasons, the remaining stored value (if any) shall be non-refundable and non-transferable.
- The stored value of "CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card" shall be valid for 90 days starting from the activation date, subject to the activation taking place within the stipulated validity period. For port-in customers switching with their own mobile number, the stored value validity period starts from the day the mobile number is successfully ported in.
- CMHK will not be liable for any damages, however arising, of the card or responsible for repairing and making good therefor.
- Customer can not request a porting of their own China Number to "CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card". If at any time customer unilaterally terminates “CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card”, the China Number shall be forthwith surrendered and returned to China Mobile Communications Corporation.
- In addition to the Hong Kong Number provided by CMHK, "CMHK 4G/3G 1-Card-2-Number Prepaid SIM Card" Customer will also be assigned a China Number provided by China Mobile Communications Corporation. The use of the China Number is subject to the laws, rules and regulations of People’s Republic of China.
- The mobile number is assigned randomly and Customer cannot return, choose or request to change to other mobile numbers. Customer will not be able to keep the allocated mobile number once the SIM Card has expired, or where its service has been suspended for more than 30 days due to whatever reasons or where its service has been terminated due to whatever reasons.
- Calculation of call airtime is based on the network report of CMHK. In case of dispute, the statement of CMHK is conclusive and binding. All calculations are subject to such prevailing rates or tariff as CMHK shall from time to time impose.
- CMHK is entitled at their full discretion to temporarily suspend any or all of the Services without notice to the Customer for the purpose of preventing any improper or abnormal use of CMHK's network or resources, fraudulent or deceptive acts until CMHK is satisfied that the Customer has ceased such acts or the relevant investigation has been completed. CMHK may assess abnormal usage based on comparisons to the usage patterns and levels of CMHK’s other customers, and/or based on whether such usage level is considered to have affected our other customers' ability to optimally use the same network or service.
- CMHK reserves its absolute right to change the terms and conditions relating to the use of the SIM card including but not limited to the airtime or SMS tariffs or rates at any time without prior notice to or consent from the Customer.
- The above information and rates are subject to change without prior notice.
- Any change or amendment will be published on CMHK Website.
- For the details of the Terms and Conditions, pls. refer to http://www.hk.chinamobile.com/en/corporate_information/Customer_Service/contract_terms_conditions/customer-support-t-n-c.html.