Refill Methods
Refill Methods
  • From 30 December 2016 onwards, ePaylinks service will not be provided for payments.
  1. Online Refill

    Please click here to refill your Prepaid SIM Card by credit card, Alipay and UnionPay Online Pay. Payment can be settled by “Verified by VISA” or “MasterCard Secure Code” designated Credit Cards (VISA/MasterCard with Online Payment Passcode), Alipay (real-name authentication by Mainland China ID card) or UnionPay Online Pay (UnionPay Credit Card/Debit Card^).
    ^Accepted UnionPay Debit Cards issued by banks in Mainland China for payment settlement.

    Till 22 July 2017, prepaid customers can enjoy 5% more refill bonus by refilling online, and first time refill via CMHK Web, App, WeChat Pay or Alipay APP - Service Counter can enjoy additional 5% refill bonus*. Please click here for details and act now!
    * Not applicable to refill voucher activation

  2. Auto-Fill

    Automatic refill by credit card - you can decide the remaining value that sets off Auto-Fill ($20 minimum), and any refill amount between $20 to $300 (must be multiples of $10); or

  3. Refill Voucher
    Purchase on “Refill Voucher” with amount of  $30, $50, $100, $200 or $300 on CMHK Online Shop or at any CMHK shops or authorized dealers. 

      Activate Refill Voucher

    • Press here to active refill voucher via CMHK App; or
    • On your handset, press * 0 3 9 * (16-digit activation code) # dial ;or
    • Call 0 9 3 0 9 3 via your handset and follow the voice prompt to enter the (16-digit activation code); or
    • Call 6 7 0 0 0 0 0 0 with any touch-tone phone, follow the voice prompt to key in the Prepaid SIM Card Mobile Number and the (16-digit activation code)
  4. $100 Electronic Refill Voucher

    Purchase "100 Electronic Refill Voucher" at any 7-Eleven:

    • On your handset, press * 0 3 9 * (18-digit activation code) # dial; or
    • Call 0 9 3 0 9 3 via your handset and follow the voice prompt to enter the (18-digit activation code); or
    • Call 6 7 0 0 0 0 0 0 with any touch-tone phone, follow the voice prompt to key in the Prepaid SIM Card Mobile Number and the (18-digit activation code)
  5. PPS

    You can refill your Prepaid SIM Card easily through PPS. If you already have a PPS account, then all you have to do is register your Prepaid SIM Card mobile number by calling PPS hotline 18011, or visiting PPS website www.ppshk.com. Afterwards you can call 18031 or visit PPS website anytime to refill your SIM Card ($30 minimum). CMHK merchant code: 9782.9782)

  6. Octopus Self-service Payment

    Visit CMHK shops and refill with your Octopus by using the Octopus Self-service Payment Machines and choose any refill amount ($10 minimum).

  7. Flexi-Fill

    Visit China Mobile Hong Kong Co. Ltd.("CMHK") shops and choose any refill amount you want ($10 minimum). Our staff will refill your SIM card for you.

Remarks

  • Customers must activate SIM card before refilling.
  • Every time your Prepaid SIM Card is refilled, the stored value validity period will be automatically extended starting from the date of refill. If the original validity period is longer, then the original validity period will prevail. Below $50 refills for Prepaid SIM Card via CMHK's service plan account will extend the stored value validity period to 63 days.
  • PPS refill request takes less than 15 minutes to process.
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