Upgrade to 5G Service Plans
Upgrade to 5G Service Plans

Existing selected customers simply login to MyLink App by handset and then select” Upgrade Service Plan” for upgrading to eligible 5G service plan ! For customers who have not installed MyLinks, please use your handset to scan below QR Code to download it (click here for more details).

 

  • Step 1: Login to My Link App
  • Step 2:Select “Upgrade to service plan”
  • Step 3:Select eligible service plan.

 

Download MyLink App:

 

You can also apply at our shop or call to our hotline 29458888. 

Existing selected customers can upgrade to the following 5G service plans! Login to the MyLink App now to check out for more eligible service plans.*

  5G Connect Service Plan  5G Ultra 100 Service Plan 5G Ultra 200 Service Plan 5G Ultra 300 Service Plan
Special Monthly Fee (24-month contract)1 $198 $298 $398 $498
Designated Existing Customer Offer1 Free 20,000 MyLink Points for redemption of services/products valued at $200
Extra 200GB Full Speed Local Data~
(Data will be valid until 30/6/2020)
Data
5G Local Data Usage 30GB 100GB 200GB 300GB
Unlimited Local Data (limited speed) Max thereafter data access speed at 1Mbps Max thereafter data access speed at
5Mbps
When the monthly data usage reaches the plan entitlement, data service can continue with a maximum local data access speed and the network will not support tethering and peer-to-peer (P2P) upload and download, including BitTorrent.
Bay Area (Mainland China & Macau) Roaming Data2 3GB 6GB 10GB 20GB
5G Extra Local Data3 $30 / 5GB
Purchase by replying the usage alert messages
Mainland China / Macau Data Roaming Thereafter Charge $0.1/KB (daily capped at $48)4
Voice(Enjoy VoLTE & VoWi-Fi HD Voice Calling Service)5
Local Airtime (Minutes) Unlimited
Bay Area Airtime (Per min) Incoming Free incoming calls between Mainland China, Hong Kong and Macau6
Making outgoing calls in Mainland China/Macau to Mainland China, Hong Kong and Macau(per min)7 - 100 Minutes 200 Minutes 500 Minutes
Local Video Call(Per min)8 Intra-network: $1.5 ;Inter-network: $2.5
Free 5G network service
UGAME VIP membership9 3 months 6 months 12 months 24 months
FREE access to UGAME (Trial version) on or before 30 June 2020
Message
Local SMS Intra-network Unlimited11
Inter-network $0.6/ SMS
Local MMS Charge $1.5/ SMS
Extra Offers
Call Management VAS Fee Waiver within contract period Call forward package, calling number display, basic voice mailbox, call waiting & call hold, conference call, incoming/outgoing call barring and bar incoming call (when overseas)

* Customers eligible to this offer is subject to actual system records, please login to MyLink App, call 29458888 or check at our store if it is applicable.

~ The promotion of Extra 200GB Full Speed Local Data offer commences from now to 30 June 2020 (“Promotion period”). It is only applicable to customers who subscribe 5G service plans for the period of 24 months. Extra 200GB Local Data can ONLY be consumed by main SIM and cannot be shared with any supplementary cards and member cards. Upon successful activation, Extra 200GB Local Data will be valid ONLY until 30 June 2020. Unused data will be forfeited automatically. During the validity period of Extra Local Data, such Extra 200GB Local Data will first be deducted from Customer’s data usage.

 

 

Terms and Conditions:

  1. Only applicable to customers signing up for the designated service plan on 24-month contract. Basic monthly fee of each of the above service plans are: 30GB: $338, 100GB: $438, 200GB: $538, 300GB: $638 respectively. Customers are required to pay an additional $18 admin fee per month.
  2. Data roaming usage is available in Mainland China/ Macau. Data roaming usage is only available to customers who have activated the roaming service. To activate the roaming service, please dial*109*01# or activate via CMHK Website/ MyLink App before departure. For details, please visit here. Upon arrival in Mainland China / Macau, the handset will automatically search for and lock up the local network operators that belong to CMHK’s roaming partners for the use of data roaming service. Designated operators are subject to change from time to time. When using maritime roaming, aerial roaming and satellite roaming service or using data roaming service in non-designated destinations, standard data roaming charges or “Data Roaming Zone” (if applicable) charges will apply. Data roaming usage shall not be applicable to usage on tethering and peer-to-peer (P2P) upload and download, including Bit-Torrent etc. Bay Area (Mainland China & Macau) Roaming Data shall be bound by relevant terms and conditions. For details, please click here.
  3. When the monthly Local Data Usage is used up, customers can purchase 5G Extra Local Data to continue using the local data service without any speed control. The extra data purchased can only be consumed in the current bill month.
  4. Data usage will be calculated according to Hong Kong Time 00:00 to 23:59.
  5. Local data usage will not be deducted when using VoLTE Service & VoWifi Service. Local airtime or local video call airtime will be charged. The services require supported handset & software, please visit here.
  6. Customers can receive unlimited incoming calls Mainland China, HK, Macau via Hong Kong/Mainland China/Macau Number without deducting voice minutes in the service plan and bound by Service Usage Policy. For details click here.
  7. Bay Area Voice minutes is applicable to i) making outgoing calls in Hong Kong to any number in Mainland China and Macau; ii) making outgoing calls in Mainland China to any number in Mainland China, Hong Kong and Macau; iii) making outgoing calls in Macau to any number in Mainland China, Hong Kong and Macau. Bay Area Voice Package is designated voice value-added services of 5G Service Plan, other voice value-added services shall not be applicable for 5G Service Plan subscribers. For details of charges of the services, please visit here.Apart from these terms and conditions, customers further agree to be bound by the relevant terms and conditions of the Bay Area Voice Package.
  8. Local video calls can only be used via 3G network mode.
  9. Only applicable to customer who subscribe to a designated 5G Service Plan for 24 months. Each customer can enjoy this offer for once. Home Entertainment Gift Pack are available while stocks last. UGAME VIP membership is effective from 1 Jul 2020, 5G Service Plan customer can free access to UGAME (Trial version) on or before 30 Jun 2020. The use of designated handset model(s) or device(s) are required. Mobile data usage will be deducted or will be charged from your Mobile Service Plan when downloading UGAME App or using the UGAME Service. UGAME is only available for use in Hong Kong region. Extra roaming data charge maybe occur if customers use UGAME Service outside of Hong Kong. Some contents are provided and authorized by third parties, CMHK is not responsible or liable for the contents provided. CMHK reserves the right to change the terms of service (including but not limited to the number of games provided and image quality) without prior notice. At the end of the UGAME service period, UGAME VIP membership will be terminated automatically, customer is required to pay at the prevailing comparable plan if customer continues to use the service. Terms & Conditions apply. For details, please click here.
  10. Only applicable to customers who subscribe to a designated 5G Service Plan for 24 months. Each customer can enjoy this offer for once. Customers who subscribe to 200GB Service Plan can enjoy Premium Movie Package (with 5 “hmvod TVOD Tickets” per month); subscribe to 300GB Service Plan can enjoy VIP Movie Package (with unlimited“ hmvod TVOD Tickets “ ). The use of designated handset model(s) or device(s) and only available for use in Hong Kong region are required. If CMHK is unable to continue to provide part of / all the contents or provide the services included in the offer due to any reasons caused by third party provider (including but not limited to copyright issue, court orders, cease business, etc.), CMHK reserves the right to change or terminate the above offer without prior notice, or has no liability to compensate in any forms. At the end of the UTV hmvod Movie Package service period, UTV hmvod Movie Package will be terminated automatically. The redeemed video content is available within 48 hours (from the moment that video start playing) and only available up to two supported devices. UTV hmvod Movie Package is for personal and non-commercial use only. For details, please click here.UTV and hmvod terms & conditions apply, for details please refer to https://www.utvhk.com/account/register-tnc.html & http://hmvod.hmv.com.hk/en/terms-of-use.
  11. Unlimited intra-network SMS is only applicable to SMS sent within Hong Kong to other CMHK customers for personal and non-commercial use only. Each SMS holds 160 English or 70 Chinese characters, including spaces and punctuation marks. If English and Chinese characters are included in 1 SMS, it can be held 70 characters only. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. Chinese-character display depends on individual handset model and overseas network operators.
  12. If customers upgrade the Mobile Service Plan in the“Mobile + Home” Ultra Speed Pack, the Mobile Service Plan will be charged as stated upgrade fees afterwards. And the Home Broadband will be charged as Standard Monthly Fee $158 afterwards.
  • If customers terminate the contract during the minimum contract period, customers are required to pay the liquidated damage as stated on the contract to CMHK.
  • 5G local data service is provided under CMHK 5G network. In those Hong Kong areas where the 5G networks are not available, CMHK will provide the service under 4G/3G/2G network. The use of designated handset model(s) or device(s) are required for using 5G network service. Actual network service will be subject to and affected by the service locations, network circumstance, network coverage, hardware, software and other factors..
  • Customers can use 5G network in designated regions outside of Hong Kong (if applicable). 5G network is available to designated roaming service operators only. Designated countries/regions are subject to change from time to time, please click here for details.Roaming data service experience may be affected due to Internet traffic conditions, local conditions, hardware, software and/or other conditions which may arise.
  • China data roaming service is provided by China Mobile 2G, 3G TD-SCDMA or 4G TDD-LTE network; the service is not applicable to FTP, P2P applications (including BitTorrent, Peer Casting applications - including PP Stream, PPTV, etc). China Mobile's 3G TD-SCDMA/ 4G TDD-LTE network will be connected only with compatible handset device.
  • CMHK reserves the right to change the data roaming charges at any time without prior notice. For details, please visit here.
  • CMHK reserves the right to modify or terminate the above offers or content, amend these terms and conditions at any time without prior notice.
  • In case of any dispute, CMHK reserves the right of final decision.
  • The above information is the latest service contents and tariff by China Mobile Hong Kong Co. Ltd. ("CMHK") and supersedes all information published before 1-April-2020.

 

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