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About China Mobile Hong Kong Company Limited
 

China Mobile Hong Kong Company Limited ("CMHK") is a wholly-owned subsidiary of China Mobile Limited (HKEx: 941) (NYSE: CHL), which ranks 56th on the Fortune Global 500. CMHK was incepted in January 1997 and was the first mobile network operator to launch PCS services in Hong Kong.

Being the world’s most subscribed mobile network*, CMHK’s 4G LTE service covers two major standards, LTE FDD and TD-LTE, and has launched the world’s first converged commercial LTE network in 2012. In November 2016, CMHK has successfully launched its 4.5G mobile network. The Company offers innovative and comprehensive communications services, including voice, data, IDD and international roaming through 4G LTE, 3GHSPA and other technologies. In 2016, CMHK became the first mobile operator to provide 4G network coverage in the 16 tunnels throughout Hong Kong#. In February 2017, CMHK became Hong Kong’s first mobile operator to cloudify its core network; in August, it became the world’s first operator to launch commercial 2.3GHz TDD Massive MIMO technology and in September, it was the first operator to announce and activate NB-IoT commercial service. In March 2018, China Mobile Hong Kong became Hong Kong’s first mobile operator to receive the Trial Permit for 5G Test from the Office of Communications Authority (OFCA) and in July, CMHK became the first network provider in Hong Kong to successfully complete an end-to-end 5G network testing. In October, CMHK became the first mobile operator to start 28GHz commercial use equipment testing in urban areas, in May 2019, CMHK connected Hong Kong's first-ever 5G voice and video call. The Company is committed to the development of 5G network, combining with new technologies such as artificial intelligence, internet of things, cloud computing and big data, integrating 5G applications in different industries, promoting the construction and development of smart city groups in Greater Bay Area.

Since May 2014, CMHK has become the first service provider in Hong Kong to provide 4G data roaming service in Mainland China, creating a new era for cross-border mobile services. From May 2016 onwards, CMHK has launched a series of plans, such as “Supreme Greater China”, “Supreme Global”, “Supreme Asia” and “Bay Area” service plans, to empower customers with the advantages of cross-border communications. In April 2018, CMHK opened its first flagship store in Mongkok; two more flagship stores at Central and Tsim Sha Tsui were opened in August and September 2019 to showcase smart living experiences.

The Company has been named a "Caring Company" for 15 consecutive years since 2002, and has been a recognized merchant under the "Quality Tourism Service" scheme since 2004.

* China Mobile (Hong Kong) Limited is a wholly-owned subsidiary of China Mobile Limited. As of 31 December 2017, China Mobile Limited had the largest number of mobile network subscribers in the world.
# According to the “Test Report on Mobile Networks in Hong Kong Tunnels Available for Customer Use” (as of 26th May, 2016).

 

 

Milestone
28 Nov, 2019 China Mobile Hong Kong first to accomplish 5G Standalone (SA) network test
7 Nov, 2019 China Mobile Hong Kong won bid for 3.3 GHz spectrum, owning all available 5G spectrum
Oct, 2019 China Mobile Hong Kong won bid for 3.5 & 4.9 GHz bands
23 Sep, 2019 Grand opening of Tsim Sha Tsui flagship store
21 Aug, 2019 Jointly established “The Greater Bay Area 5G Industry Alliance” with China Mobile Guangdong, CTM and Guangdong Communication Industry Association
01 Aug, 2019 Grand opening of Central flagship store
08 Jul, 2019 Joined hands with education community to launch the world's first 5G STEM Pilot School Initiative
26 Jun, 2019 Announced new partnership with ASTRI on IoT and Blockchain technology
28 May, 2019 Successfully held "Summit-Embracing 5G for the Future" with The Hong Kong Chinese Importers' & Exporters' Association
17 May, 2019 China Mobile Hong Kong connected Hong Kong's first-ever 5G voice and video call
17 Apr, 2019 Grand opening of China Mobile 5G Innovation Centre Hong Kong Open Lab at Hong Kong Science Park
28 Mar, 2019 Jointly presented Hong Kong’s first in-mall 5G experience showcase with Sino Group
10 Jan, 2019 China Mobile Hong Kong partnered with ASTRI and HKSTP to accelerate smart city development in Hong Kong
20 Dec, 2018 China Mobile Hong Kong won bid for 900MHz & 1800MHz band
22 Oct, 2018 China Mobile Hong Kong organised "China Mobile OneNET Start-ups Marathon Competition" Hong Kong contest
03 Sep, 2018 i-CABLE and China Mobile Hong Kong announced strategic partnership
13 Aug, 2018 China Mobile Hong Kong first to complete 5G network end-to-end testing
09 Aug, 2018 China Mobile Hong Kong, China Mobile International and China Taiping Insurance Group's subsidiaries jointly signed a strategic cooperation agreement
09 May, 2018 Sino Group and China Mobile Hong Kong sign a strategic memorandum of understanding to deploy Narrowband Internet of Things and 5G technologies to build Hong Kong into a smart city
19 Apr, 2018 Grand opening of China Mobile Hong Kong's first flagship store at Mongkok
16 Mar, 2018 China Mobile 5G Innovation Center Hong Kong Open Lab Grand Opening
08 Mar, 2018 China Mobile Hong Kong breakthroughs in peak throughput at 800+ Mbps^
6 Dec, 2017 China Mobile Hong Kong Launches Greater Bay Area Service Plan
15 Sep, 2017 CMHK Launches the First Commercial NB-IoT Network in Hong Kong
26 May, 2017 China Mobile Hong Kong achieves breakthrough in peak throughput of 580+Mbps#
10 May, 2017 China Mobile Hong Kong successfully achieves 400+ Mbps* peak throughput
26 Apr, 2017 China Mobile Hong Kong awarded ISO 27001 certification for its online services portal
31 Mar, 2017 China Mobile Hong Kong Unveils “Supreme” Service Plan Series
26 Jan, 2017 China Mobile Hong Kong taps the home broadband market
17 Jan 2017 China Mobile Hong Kong and Bank of China (Hong Kong) jointly announce a strategic partnership
09 Jan 2017 China Mobile Hong Kong 4G data roaming coverage No.1 in Hong Kong
20 Dec 2016 China Mobile Hong Kong strives to become global communications expert
20 Dec 2016 China Mobile Hong Kong signed the “Joint Declaration for Customer Roaming Experience Enhancement of Hand-in-Hand Program”
14 Nov 2016 The world’s first successful live demonstration of “2.3GHz TDD Massive MIMO Solution” test, entering the 4.5G new era
14 Nov 2016 Successfully carried out live demonstration of “TDD + FDD 1Gbps Peak Download Speed” test
18 Oct 2016 Announced strategic partnership with Huawei Hong Kong to develop LTE-Advanced Pro, reaching another 4.5G network new milestone
7 Oct 2016 Awarded “The Best Mobile Network Operator Gold Award” and “The Best Brand Campaign Silver Award” by The Communication Association of Hong Kong
31 Jun 2016 The first operator to provide 4G network coverage in all tunnels across the territory (16 in total)
4 May 2016 China Mobile Hong Kong launched an upgraded “Launched an upgraded “Supreme Great China 4G Service Plan”
15 Jan 2016 Launched VoWi-Fi service
12 Dec 2015 Launched 12.12 “Thankful Dec Enjoy The Present” Campaign to express our heartfelt appreciation
11 Nov 2015 Launched 11.11 “Mega Sales” Campaign that received overwhelming response
26 Oct 2015 Launched and! A1 and N1 handset
9 Oct 2015 Awarded “The Best Mobile Network Service Provider” by The Communications Association of Hong Kong
7 Sep 2015 Launched VoLTE service
3 Aug 2015 Demonstrated the advantages of LTE-A FDD+TDD 3CC carrier aggregation in a live network, becoming a milestone in the development of telecoms networks.”
1 Jun 2015 Jointly launched 'NFC Mobile Payment Services' with China CITIC Bank International Limited
11 May 2015 Jointly launched 'Smart Mobile Pay Service' with Shanghai Commercial Bank
8 Dec 2014 Won bid for the 2100 MHz frequency band
31 Oct 2014 Jointly launched 'Mobile Payment Service' with HSBC
19 Sep 2014 Announced to offer iPhone 6 and iPhone 6 Plus
28 Aug 2014 Jointly launched 'Mobile Payment Service' with Hang Seng Bank
29 May 2014 Became the first service provider in Hong Kong to provide 4G data roaming service in Mainland China.
27 Feb 2014 Announced the completion of the LTE2600 network upgrade project at MTR railway, from Hong Kong station to Kowloon station
19 Dec 2013 Launched New Corporate Brand, plus Commercial Brand “and!”
26 Sep 2013 Launched a new tariff, 4G Pro, which enables subscribers to upgrade plans according to their specific needs.
28 Aug 2013 Jointly launched 'Mobius e-book service' with Sino United Publishing (Holdings) Limited
27 Feb 2013 Joined hands with South Korea’s mobile operator, KT, to launch the World’s First TD-LTE/ FDD LTE Data Roaming Service
18-Dec-2012 Launched the World’s First Commercial TD-LTE / LTE FDD Converged Network, leading Hong Kong and the global telecommunications industry to a new milestone
10-Dec-2012 Launched the Cross-Network Multi-Platform Mobile TV Service – UTV service, offering a vibrant mobile entertainment platform in the market
19-Oct-2012 Launched CMHK SOLITON music service, offering a high quality and comprehensive multi-platform online music service to customers
15-Oct-2012 Completion of the 4G LTE network construction project at the first MTR station, Admiralty
19-Jul-2012 Selected Ericsson and ZTE to build the FDD LTE and TD-LTE Converged Network in Hong Kong
12-Jul-2012 Launched the first 4G LTE roaming service
25-Apr-2012 Official launch of the 4G LTE mobile data services and provided the pioneering Hong Kong-China Cross-border Data Sharing Plan, the newly launched 4G LTE service serves as a new impetus to company business development
7-Feb-2012 After 6 rounds of bidding, the company won the bid for 2330-2360 MHz TDD band, helping the company to build a converged FDD and TDD network
30-Jun-2010 After 18 rounds of bidding in 2 days, the company successfully obtained the mobile TV license at the auction fee of HK$175 million, helping the company to path its way to a more diversified business development
December 2009 ‘Zhou Dao’ culture Promotion
10-Jun-2009 After 27 rounds of bidding in 3 days, the company successfully obtained 3.2MHz of 1800GHz band frequency at the auction fee of HK15.12 million
22-Jan-2009 Obtained BWA license at the auction fee of HK494.7 million after 56 bids, bringing a bright future for the Company’s business development
December 2008 Brand new renovation with China Mobile's logo, introduction of video display systems and 'Zhou Dao' culture element in all retail outlets
5-Dec-2008 Changed company name to China Mobile Hong Kong Company Limited
28-Nov-2008 Launched ‘One-Card-Multi-Number’ Service’ upgrade version with pioneering ‘Mobile Number Portability’ feature
August 2008 In 2008 Beijing Olympic Games, the Company provided service for the equestrian activities in Hong Kong; and also provided English enquiry hotline service to China Mobile
25-Jan-2008 Launched ‘One-Card-Multi-Number’ Service
10-Apr-2006 Changed company name to China Mobile Peoples Telephone Company Limited
28-Mar-2006 Acquired by China Mobile
31-Aug-2004 Launched EDGE Service
1-Apr-2004 Listed on the Main Board of the Hong Kong Stock Exchange, stock code: 00331
25-Feb-2004 Changed Company Name to ‘China Resources Peoples Telephone Company Limited’
May 2000 First operator in Hong Kong to launch Open Portal WAP Service
30-Sep-1996 Awarded PCS license
28-Jun-1994 PEOPLES Telephone Company Limited established in Hong Kong
* 400+Mbps peak throughput is the network specification of China Mobile Hong Kong 4.5G network, and is applicable to designated mobile device model and network coverage only. Speed performance will be affected by many factors, including but not limited to coverage, user device and location, network configuration and traffic conditions.
#580+Mbps peak throughput is the network specification of China Mobile Hong Kong 4.5G network, and is applicable to designated mobile device model and network coverage only. Speed performance will be affected by many factors, including but not limited to coverage, user device and location, network configuration and traffic conditions.
^800+Mbps peak throughput is the network specification of China Mobile Hong Kong 4.5G network, which is only applicable to designated mobile device model and network coverage. However, the actual speed that customers experience is lower than the specification. Speed performance is affected by many factors, including but not limited to coverage, user device and location, network configuration and traffic conditions.

 

 

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